My WD external hard drive is not showing up in my computer

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opedinho

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#34035 16-May-2009 03:17

I using a WD passport 120 gb ext. hard drive and for 2 months now, it's not showing on my computer.I have gone to the disk management, and it's recognises the USB, but the drive is not,instead it indicates" unallocated".Please help me i need a very important document inside, and i 've also tried changing letter paths, i doesnt work.Please i need a solution ? thanks

xpd

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#215186 16-May-2009 08:30

If its showing as unallocated this could be a drive fault.
Try removing the drive from the case and plug it directly into your PC if you can and fingers crossed its just the case causing the problem and not the drive itself.

XPD / Gavin

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jmfdrums

2 posts

Wannabe Geek

#223604 10-Jun-2009 14:20

I'm new here - did you figure out the problem? I have the same issue with my MyBook 250 GB external HD. I have about 175 GB of critical information in there and cannot access it. I am freaking out a little...

fade

3 posts

Wannabe Geek

#223721 10-Jun-2009 19:53

Try the chkdsk command in the windows command prompt to scan for errors in the filesystem.

You can read more about it here http://support.microsoft.com/kb/315265.

Spyware

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#223724 10-Jun-2009 19:59

And maybe you can tell us how to run chkdsk on an unallocated drive.

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Ilmarin

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#223749 10-Jun-2009 21:21

Give TestDisk a try. If your external drive has a corrupt partition table, it may be able to restore it. Failing that, it can also help you to recover your data before you take such drastic measures as a reformat.