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38 posts

Geek


# 40005 23-Aug-2009 11:30
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My motherboard integrated sound card (Gigabyte GA-Ep45-UD3P MB and Reltek HD Audio) is not being recognised by my computer. Under device manager I onhly see ATI HDMI output, which I am assuming is from my Graphics card (ATI Radeon HD 4890). This is a computer that I built myself about 1.5 months agom and I have never had the sound working.

So far as I am aware I have all the latest drivers, I have the latest Service Packs and Azaleia Audio is enabled (Put on Auto) in BIOS.

Any suggestions would be welcome, and if you need any more info just ask.

Thanks a ton.


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431 posts

Ultimate Geek

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  # 249779 23-Aug-2009 11:37
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What OS? Both Vista & 7 should detect it as a High Definition Audio Device. XP will require the Realtek drivers.

Have you checked in the Bios to ensure it is enabled?








38 posts

Geek


  # 249788 23-Aug-2009 11:51
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I have Windows Vista Home Premium. And in device manager I can't even see the Realtek HD Audio.

 
 
 
 


176 posts

Master Geek


  # 249824 23-Aug-2009 15:13
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Dont suppose you have a PCI sound card that you can try. Sounds like the mobo is stuffed. Vista should pick it up without having any drivers installed. Im guessing you have loaded the audio software / drivers that came with the mobo CD?

8033 posts

Uber Geek

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  # 249833 23-Aug-2009 16:03
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One way to isolate whether it's a windows problem detecting it or a hardware problem with the motherboard is to use a live cd version of a linux distro.

The first half of this article will give you an idea of how to get a live cd of ubuntu
http://www.howtogeek.com/howto/windows-vista/use-ubuntu-live-cd-to-backup-files-from-your-dead-windows-computer/

You'd want to see if the audio is detected and works rather than doing a backup like they are doing in the 2nd half of that article.

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