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Uber Geek
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Topic # 56781 23-Jan-2010 16:59
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Hi

We're trying to view 'virtual tours' on open2view.com on our laptop running Windows 7.
Both IE and Firefox show the Quicktime logo, but then we're just left with a black box where the quicktime 'virtual tour' should be.

The same version browser and quicktime on my PC running Windows XP Home works fine.

Any ideas?




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141 posts

Master Geek
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  Reply # 292501 23-Jan-2010 17:04
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Are you using 64Bit Win7?



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  Reply # 292503 23-Jan-2010 17:05
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Delorean: Are you using 64Bit Win7?


Yes.




Check out my LPFM Radio Station at www.thecheese.co.nz cool


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Master Geek
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  Reply # 292504 23-Jan-2010 17:07
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If you were looking with IE8 64Bit, that would be the reason. I assume iTunes is the 64Bit version?

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Master Geek
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  Reply # 292505 23-Jan-2010 17:08
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Try IE8 32Bit - just make sure you have the QT Plugin installed correctly



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  Reply # 292506 23-Jan-2010 17:09
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Not through itunes... open2view.com (virtual home tours).

Same result with both IE 8 and Firefox.




Check out my LPFM Radio Station at www.thecheese.co.nz cool




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  Reply # 292511 23-Jan-2010 17:14
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It would make sense being a 64bit IE version, except the same result occurs in Firefox.
I can't find a 32 bit version of IE 8 to download, and an XP version won't install.




Check out my LPFM Radio Station at www.thecheese.co.nz cool


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Master Geek
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  Reply # 292515 23-Jan-2010 17:28
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IE8 32Bit should be pre-installed - just check by searching as 64Bit does state it's the 64Bit version. I assume you can't download and run XP mode (if it's Pro or Ulitmate)

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  Reply # 292521 23-Jan-2010 17:36
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You run IE 32 bit by default on Windows 7. It only runs 64 bit if you explicly open the IE64 link.

This is not working for me here either - Firefox 3.6 and Windows 7 64 bits.

I would just guess ZollyMonsta is on a TelstraClear connection and I would look for something there...






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  Reply # 292578 23-Jan-2010 21:03
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freitasm: You run IE 32 bit by default on Windows 7. It only runs 64 bit if you explicly open the IE64 link.

This is not working for me here either - Firefox 3.6 and Windows 7 64 bits.

I would just guess ZollyMonsta is on a TelstraClear connection and I would look for something there...


I would say yes, if another computer on the same connection couldnt see it either, but this isn't the case.

My computer, next to the laptop, on the same connection, is perfectly ok (only difference is it's running Windows XP Home Edition).

So it's not TelstraClear.




Check out my LPFM Radio Station at www.thecheese.co.nz cool


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