Outlook 2007 Issue

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lxsw20

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#58974 24-Mar-2010 11:41

Hey guys, sorry if this is the wrong section.

Have an issue where Outlook 2007 is not opening, I can fix this with running outlook.exe /resetnavpane, but this only last about 2 or so days before the same thing happens.

Does anyone know the root cause, which is fixed by running the nav pane reset?

Os Windows 7 Pro
Office 2007 Pro

Cheers,
Alex.

freitasm

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#310663 24-Mar-2010 11:50

Are you using any local PST files? Any add-ins (Xobni, or any other one)?

lxsw20

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#310698 24-Mar-2010 12:47

Yeap, local PST, pop-ing mail. No add-inns.

freitasm

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#310700 24-Mar-2010 12:49

In this case have you tried running scanpst.exe to check if there are any problems with this PST file?

How large is it? Have you thought of "archiving" your email, perhaps one PST file for each year instead of having a single large file?

lxsw20

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#310721 24-Mar-2010 13:19

I don't have the pc in front of me to check right now, but your thinking mail box corruption I take it?

freitasm

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#310726 24-Mar-2010 13:25

Too big PST perhaps, taking some time to clean up when closing Outlook, or for some other reason causing problems... Who knows?

DS248

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#310780 24-Mar-2010 15:05

freitasm: Too big PST perhaps, taking some time to clean up when closing Outlook, or for some other reason causing problems... Who knows?

PST "too large" not so likely for OL2007. My current pst file is around the 2GB mark & OL opens fine - no lag evident. The default limit for OL2003+ pst files is 20 GB (http://support.microsoft.com/kb/830336).

Not to say of course, that some people do not end up with pst files that large.

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