Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


780 posts

Ultimate Geek
Inactive user


Topic # 59627 8-Apr-2010 11:42
Send private message

Symantec's NZ presence is pathetic. 

Their website is confusing,and jumps you over to the Aussie website when clicking certain links and prices change to aussie dollars.

My current version of NIS licensed for 3 PC's is expiring, so I click 'express renewal'.

Up comes a website, listing the price as 79.00 NZD. But, my current NIS license is for 3 pc's, and there is no indication if the renewal is for the same number of PC's.  

I risk paying $79 and the renewal only for 1 pc. 

It is an appalling experience trying to renew norton products, and the confusion between aussie/nz pricing just adds to the problems. 

SO, i try to find their local phone number on the website - doh!! they refer all contact links to their online knowledgebase. 

I hate symantec.
 

Create new topic
141 posts

Master Geek
+1 received by user: 3


  Reply # 316144 8-Apr-2010 11:52
Send private message

Have you considered the Free AV from Microsoft - Security Essentials 

 

149 posts

Master Geek


  Reply # 316154 8-Apr-2010 12:01
Send private message

http://www.acquire.co.nz/acquire/default.asp?PageID=ProductDetail&pf_id=1983850&dept_id=2801000

Is this what you're after, looks like it's for one user but three PCs ... $35

2966 posts

Uber Geek
+1 received by user: 446

Trusted
Subscriber

  Reply # 316178 8-Apr-2010 12:41
Send private message

Symantec are evil. It is always cheaper to purchase new than to renew.




I finally have fibre!  Had to leave the country to get it though.




780 posts

Ultimate Geek
Inactive user


  Reply # 316196 8-Apr-2010 13:07
Send private message

I might try microsoft free av

thanks

xpd

Chief Trash Bandit
8765 posts

Uber Geek
+1 received by user: 1277

Mod Emeritus
Trusted
Lifetime subscriber

  Reply # 316221 8-Apr-2010 14:37
Send private message

Ive been running Security Essentials for a while without any problems on Windows 7.

However with some XP machines Ive built in the past week or two, installing MSSE appears to be a bad move, maxs out CPU usage..... hopefully it was just a bug and its been fixed but havent tried again.




XPD / Gavin / DemiseNZ

 

For Free Games, Geekiness and Reviews, visit :

 

Home Of The Overrated Raccoons

 

Battlenet : XPD#11535    Origin/Steam/Epic/Uplay : xpdnz

 

Sea of Thieves Down Under


2917 posts

Uber Geek
+1 received by user: 276


  Reply # 316272 8-Apr-2010 16:46
Send private message

Don't know why anyone would bother using any Norton AV product.

Just had a couple more bad experiences with customers machines in the workshop.
Both had a Norton product on them, were up to date and had full system scans run.
Neither of them picked up anything yet the PC was still doing strange things like blocking access to taskmanager and things like that.

I removed Nortons on both and installed the free Microsoft Security Essentials, updated, and ran full scans on both.
One of them found a few viruses and cleaned them out and the machine is running great now.
On the other one I did the same but MSE couldn't get rid of one viruse that kept coming back on restart in a different file every time.
So removed MSE and installed NOD32, updated, and ran a scan.
It found and removed another 76! viruses and cleaned them out.
Machine running great now.
All above scans were done in Safe Mode.

So from now on I will be telling customers to buy NOD32 and not even bother with the free AV programs any more.

Just remembered another machine that came in for something totally unrelated to virus problems but I saw that they were running a Norton product so talked to them about that.
They said they were happy with Norton and had used it for a few years and never had a virus get through. So I left it on there, even though it was slowing the machine down.
Then a few hours later had a call back from the customer and they said they had had a think about it and to go ahead an put NOD32 on.
So I removed Norton and installed NOD32, updated, and ran a scan.
It found and removed 3 viruses. The customer was very happy they made the change :D







780 posts

Ultimate Geek
Inactive user


  Reply # 316275 8-Apr-2010 17:06
Send private message

Regarding norton internet security, the 2010 version is very good and uses low resources. It gets quite high marks in the various reviews I have seen.

However, their customer support and sales are abysmal. They try to control their supply chain too tightly and they only cause problems and confusion.

However, I will now try the microsoft AV product.

2072 posts

Uber Geek
+1 received by user: 24

Subscriber

  Reply # 316276 8-Apr-2010 17:10
Send private message

+ for MS Security Essentials. Was previously on Avast Free Edition, however MS SE is working very well.




- Telstra HTC Touch Pro2 - Energy ROM WM6.5.5 20 Oct/Cyanogen Mod Froyo 2.2 - R.I.P
- AT&T Galaxy S Captivate 16GB on XT (now with brother)
- Samsung Galaxy S2 on XT- Runs ICS 4.0.3 Resurrection Remix 9.2
- Business Hours - Work In The Electricity Industry, After Hours - DJ/Turntablist - Will Scratch Vinyl For Free'
- What's next??? S3?

4391 posts

Uber Geek
+1 received by user: 821

Trusted
Lifetime subscriber

  Reply # 316287 8-Apr-2010 18:05
Send private message

Damager: + for MS Security Essentials. Was previously on Avast Free Edition, however MS SE is working very well.


 

work well... does it have good detection? anyway, the scanner speed is too slow for me. check this out





2917 posts

Uber Geek
+1 received by user: 276


  Reply # 316289 8-Apr-2010 18:15
Send private message

wreck90: Regarding norton internet security, the 2010 version is very good and uses low resources. It gets quite high marks in the various reviews I have seen.

However, their customer support and sales are abysmal. They try to control their supply chain too tightly and they only cause problems and confusion.

However, I will now try the microsoft AV product.


2010 version still runs like all the other versions on the machines I've seen it on so far.
Granted, most of them have been quite old machines with only 512MB RAM, but you shouldn't have to upgrade your hardware just to use the latest AV software.
The speed increases greatly when Norton 2010 is removed and another AV software is put on.




2917 posts

Uber Geek
+1 received by user: 276


2917 posts

Uber Geek
+1 received by user: 276


  Reply # 316409 9-Apr-2010 07:08
Send private message

CYaBro: WTF???


Oh a mod has removed the post I was refering to with the above comment. Surprised




BDFL - Memuneh
60608 posts

Uber Geek
+1 received by user: 11542

Administrator
Trusted
Geekzone
Lifetime subscriber

  Reply # 316410 9-Apr-2010 07:47
Send private message

It was a big WTF... Anyway, I too use Microsoft Security Essentials on my machines, plus Symantec Norton Internet Security in one of my HP Mini for testing. It runs really well even on that small notebook.




Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Cove sells NZ's first insurance policy via chatbot
Posted 25-Jun-2018 10:04


N4L helping TAKA Trust bridge the digital divide for Lower Hutt students
Posted 18-Jun-2018 13:08


Winners Announced for 2018 CIO Awards
Posted 18-Jun-2018 13:03


Logitech Rally sets new standard for USB-connected video conference cameras
Posted 18-Jun-2018 09:27


Russell Stanners steps down as Vodafone NZ CEO
Posted 12-Jun-2018 09:13


Intergen recognised as 2018 Microsoft Country Partner of the Year for New Zealand
Posted 12-Jun-2018 08:00


Finalists Announced For Microsoft NZ Partner Awards
Posted 6-Jun-2018 15:12


Vocus Group and Vodafone announce joint venture to accelerate fibre innovation
Posted 5-Jun-2018 10:52


Kogan.com to launch Kogan Mobile in New Zealand
Posted 4-Jun-2018 14:34


Enable doubles fibre broadband speeds for its most popular wholesale service in Christchurch
Posted 2-Jun-2018 20:07


All or Nothing: New Zealand All Blacks arrives on Amazon Prime Video
Posted 2-Jun-2018 16:21


Innovation Grant, High Tech Awards and new USA office for Kiwi tech company SwipedOn
Posted 1-Jun-2018 20:54


Commerce Commission warns Apple for misleading consumers about their rights
Posted 30-May-2018 13:15


IBM leads Call for Code to use cloud, data, AI, blockchain for natural disaster relief
Posted 25-May-2018 14:12


New FUJIFILM X-T100 aims to do better job than smartphones
Posted 24-May-2018 20:17



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.