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MorayDeath

55 posts

Master Geek


#62974 18-Jun-2010 10:58
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im working on a laptop thats having issues with itunes, and i realy cant figure out whats wrong, they said it disipared, so i looked it was there, but it wouldnt run

the laptop is a
tosiba notebook
windows vista home premium
servicepack 1
2gb memory
32-bit



i get that error ive uninstalled and reinstalled but still get it everytime, anyone know a fix for this?

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LAC

LAC
107 posts

Master Geek


  #342941 18-Jun-2010 11:19
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Have you tired to reinstall?

rscole86
4410 posts

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  #342953 18-Jun-2010 11:48
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It is possibly a problem with quicktime. Uninstall quicktime, or quicktime alternative. resintall it, and see if that works. Do not install it as part of the itunes package. I might even be able to perform a 'repair' from the quicktime installer, once you have downloaded it.

 
 
 
 


MorayDeath

55 posts

Master Geek


  #342996 18-Jun-2010 13:18
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i did all that and the errors gone... but now everytime i try to run iTunes(9.2) it just says

"Itunes has stoped working

A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."

rscole86
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  #343765 21-Jun-2010 13:28
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I updated itunes lastnight, and got the same errors.
To resolve it, I uninstalled, iTunes, Quicktime and any quicktime alternatives. Eg qt-lite.

Restarted, reinstalled iTunes, and it now works fine. So check if you have any alternatives to quicktime installed. Remove them, and the official Quicktime, and iTunes, restart and reinstall.

tylerBrooks
1 post

Wannabe Geek


  #344737 24-Jun-2010 06:54
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ok i have the same problem i cant get itunes to open. i tried reinstalling it and everything...i need help

rscole86
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  #344738 24-Jun-2010 07:03
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What about quicktime? Have you made sure any/all apple installs to do with itunes have been uninstalled? Or even removed from your program files folder?

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