home NAS problem

Forums › Desktop computing › home NAS problem

torin

24 posts

Geek

#77387 15-Feb-2011 22:35

Hi all,

I have just bought a cheap NAS (http://www.welland.com.tw/html/network/752gns.html) with a 1.5Tb hard-drive (FAT32 as the NAS only takes FAT32). The problem is the speed drops almost immediately to zero from around 2mbps when I write files to it through the network (and they are just a few word files and pictures!), and then the network drive disconnects itself and wouldn't start unless I reset the whole thing.

Any suggestion as to what's wrong with it before I return it?

Thanks.

Regs

4066 posts

Uber Geek
+1 received by user: 206

Trusted

Snowflake

#440052 16-Feb-2011 00:04

you could try a firmware update on it first?http://www.welland.com.tw/html/support.html#firm

Sales Engineer
Snowflake
www.snowflake.com

about.me/nzregs
Twitter: @nzregs

torin

24 posts

Geek

#440061 16-Feb-2011 01:59

oh sorry forgot to mention already did that. Running on a windows home premium with some known issues with samba, thought the upgrade would resolve that but it didn't. It also doesn't work via ftp either. Still loses connection ever so often

quandum

204 posts

Master Geek
+1 received by user: 5

#440062 16-Feb-2011 02:16

torin: Hi all,

I have just bought a cheap NAS (http://www.welland.com.tw/html/network/.html) with a 1.5Tb hard-drive (FAT32 as the NAS only takes FAT32). The problem is the speed drops almost immediately to zero from around 2mbps when I write files to it through the network (and they are just a few word files and pictures!), and then the network drive disconnects itself and wouldn't start unless I reset the whole thing.

Any suggestion as to what's wrong with it before I return it?

Thanks.

What OS version are you using on your PC / laptop?

Also, is your AV running network scanning?

Does this happen via windows explorer as well as command line copying and FTP?

I would love to change the world, but they won't give me the source code

#BOFH

nakedmolerat

4631 posts

Uber Geek
+1 received by user: 874

Trusted

Lifetime subscriber

#440066 16-Feb-2011 03:12

do you connect this to router or switch? wired or wireless?

torin

24 posts

Geek

#440109 16-Feb-2011 09:21

@quandum, The OS is Windows7 Home Premium, I've tweaked the registry setting for LMcompatibility to 1.

As for the network scanning, I am running AVG free, I don't think it scans network harddrive, but I maybe wrong...

This happens to all windows explore, filezilla, and command line.

@nakedmolerat it's a wireless router

quandum

204 posts

Master Geek
+1 received by user: 5

#440341 16-Feb-2011 17:14

torin: @quandum, The OS is Windows7 Home Premium, I've tweaked the registry setting for LMcompatibility to 1.

As for the network scanning, I am running AVG free, I don't think it scans network harddrive, but I maybe wrong...

This happens to all windows explore, filezilla, and command line.

@nakedmolerat it's a wireless router

Can you please check a couple of things on the router.

- What is the duplex speed that the NAS box is connected at (assume its plugged in using a wired connection)
If the NAS box is NOT running at 100Mbps FD or Gigabit, you're likely to experience poor performance.

Out of interest, have you tried using the NAS from another PC / laptop or an XP machine, and whats the result?

It may be possible that Windows is trying to index the NAS box and that would affect performance too.

I would love to change the world, but they won't give me the source code

#BOFH