Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


1788 posts

Uber Geek
+1 received by user: 126


Topic # 87471 29-Jul-2011 16:17
Send private message

Hi,

    I have decided to move away from my onboard VGA graphics and installed a new ASUS EAH5450 PCIE card.

However, it will not work, and in fact the machine (WinXP Pro/2GB RAM) will not even start to boot up once the card is installed.

I have checked the BIOS and set the Primary Graphics Adapter to PCIE. I cannot find anywhere to actually disable the onboard VGA, so assume that it will 'auto-switch' once the new card is detected.

Interestingly, the machine will not even boot up with the new card installed AND the monitor connected to the onboard VGA port, yet all is perfectly well once I remove the new card.

Any clues or suggestions as to what might be going on and how to fix would be most welcome. Do I need to install the new drivers first (albeit that it should boot in safe mode at least anyway)?

Thanks,  R.

View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2

xpd

Chief Trash Bandit
8794 posts

Uber Geek
+1 received by user: 1282

Mod Emeritus
Trusted
Lifetime subscriber

  Reply # 499486 29-Jul-2011 16:20
Send private message

What model motherboard ?




XPD / Gavin / DemiseNZ

 

For Free Games, Geekiness and Reviews, visit :

 

Home Of The Overrated Raccoons

 

Battlenet : XPD#11535    Origin/Steam/Epic/Uplay : xpdnz


1874 posts

Uber Geek
+1 received by user: 84

Trusted

  Reply # 499488 29-Jul-2011 16:24
Send private message

Yeah need the motherboard model and rest of your pc specs. Its possible that its not compatible with your motherboard, and you will need to go down to the hd4xxx series (had a couple of these come into the workshop in the last year or so)
Also the card could be d.o.a.

319 posts

Ultimate Geek
+1 received by user: 53


  Reply # 499489 29-Jul-2011 16:25
Send private message

Hi R

Sounds like a faulty card, I would check it in another pc if you have a spare or try another known working pcie card in this pc if you have one of those. Secondly check for dust and try re seating the card in the pcie slot.

If your machine is not even posting then drivers are irrelevant.

Hope this helps.



1788 posts

Uber Geek
+1 received by user: 126


  Reply # 499492 29-Jul-2011 16:27
Send private message

Motherboard is also ASUS, P5VD2-VM SE.

User Manual tends to indicate that all should be OK.

Monitor is Philips 170S4 LCD.

R.


1874 posts

Uber Geek
+1 received by user: 84

Trusted

  Reply # 499495 29-Jul-2011 16:37
Send private message

Motherboard is of the same era where ive had problems with the HD5xxx and HD6xxx series of cards. If you can, then try it in another machine to rule out DOA.



1788 posts

Uber Geek
+1 received by user: 126


  Reply # 499498 29-Jul-2011 16:40
Send private message

Thanks guys ... will try and find another machine for elimination trial, and also ensure PCIE slot is really clean (never been used before so could be dirty).

Anyone handy in Wellington that could try the card out for me (my other machine is a netbook)?

Card is brand new, btw.

R.



1788 posts

Uber Geek
+1 received by user: 126


  Reply # 499672 30-Jul-2011 10:47
Send private message

UPDATE: Cleaned out PCIE slot and ensured card edges clean and not damaged.

Re-installed card, turned on machine and it still refuses to boot ... no hard drive activity at all !?

Power supply is 500W, so no problem there.

R.

12518 posts

Uber Geek
+1 received by user: 2215

Trusted

  Reply # 499676 30-Jul-2011 10:55
Send private message

Most decent cards have an extra power connector on it, mine has 2. Check that as the PCIe slot may not have enough power hence the need for a power cable from the power supply attached to the card. It will be on the top, and probably rear of card



1788 posts

Uber Geek
+1 received by user: 126


  Reply # 499678 30-Jul-2011 11:02
Send private message

tdgeek,

Thanks for suggestion, but no power connector on the card.

Also, I'd expect the machine to at least continue booting even if it had the new card slotted in.

R.

319 posts

Ultimate Geek
+1 received by user: 53


  Reply # 499679 30-Jul-2011 11:03
Send private message

No extra power connector required for your card on the Asus website, I would assume it is doa unless you can find a mate with a spare video card and/or pc to test out our other suggestions.

319 posts

Ultimate Geek
+1 received by user: 53


  Reply # 499681 30-Jul-2011 11:07
Send private message

Rickles
It won't continue booting because it is failing the post test which it does when starting up, by removing the card and having it successfully boot means that either the pcie slot or the card is faulty (very minor chance of power supply too but highly unlikely), have you ever had another video card running in the machine?



1788 posts

Uber Geek
+1 received by user: 126


  Reply # 499684 30-Jul-2011 11:12
Send private message

Poll,

Never tried another card in this machine, and yet to try the new card in another machine .... I know that is the most obvious things to try but only have a netbook as my other computer on hand at the moment .

R.



1788 posts

Uber Geek
+1 received by user: 126


  Reply # 513580 29-Aug-2011 18:02
Send private message

UPDATE: Tried card in two later model machines and they too failed to boot. Tried card in a virtually new machine running Win7 and it works ... I guess backward compatibility with PCI-E slots and versions isn't all that 'compatible' .

R.

1874 posts

Uber Geek
+1 received by user: 84

Trusted

  Reply # 513623 29-Aug-2011 19:27
Send private message

yep as i stated in the 2nd reply it probably wasnt compatible with your motherboard, it isnt the first time ive seen that, had a few motherboards of that era come in for graphics upgrades that just wouldn't go.. a hd4xxx series card will be fine in the machine though, should be able to get one off TM reasonably cheap.



1788 posts

Uber Geek
+1 received by user: 126


  Reply # 513650 29-Aug-2011 20:38
Send private message

garvani ... thanks for your input.

R.

 1 | 2
View this topic in a long page with up to 500 replies per page Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Microsoft Dynamics 365 Business Central launches
Posted 10-Jul-2018 10:40


Spark completes first milestone in voice platform upgrade
Posted 10-Jul-2018 09:36


Microsoft ices heated developers
Posted 6-Jul-2018 20:16


PB Technologies charged for its extended warranties and warned for bait advertising
Posted 3-Jul-2018 15:45


Almost 20,000 people claim credits from Spark
Posted 29-Jun-2018 10:40


Cove sells NZ's first insurance policy via chatbot
Posted 25-Jun-2018 10:04


N4L helping TAKA Trust bridge the digital divide for Lower Hutt students
Posted 18-Jun-2018 13:08


Winners Announced for 2018 CIO Awards
Posted 18-Jun-2018 13:03


Logitech Rally sets new standard for USB-connected video conference cameras
Posted 18-Jun-2018 09:27


Russell Stanners steps down as Vodafone NZ CEO
Posted 12-Jun-2018 09:13


Intergen recognised as 2018 Microsoft Country Partner of the Year for New Zealand
Posted 12-Jun-2018 08:00


Finalists Announced For Microsoft NZ Partner Awards
Posted 6-Jun-2018 15:12


Vocus Group and Vodafone announce joint venture to accelerate fibre innovation
Posted 5-Jun-2018 10:52


Kogan.com to launch Kogan Mobile in New Zealand
Posted 4-Jun-2018 14:34


Enable doubles fibre broadband speeds for its most popular wholesale service in Christchurch
Posted 2-Jun-2018 20:07



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.