I have windows mail and occasionally some e-mails will end up in my junk folder highlighted in red.
I've right clicked on the e-mail and added the sender and their domain to the 'safe senders list' - but their e-mails will always go stright to the junk folder and are highlighted in red.

Is there anything I can do to get these e-mails to come straight to my inbox and not go into the junk folder - I don't know what else to do.

thanks in advance!