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Topic # 94928 22-Dec-2011 01:13
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I have some boarders and need a way to manage Internet usage... I have a Telecom plan that I don't have any toll callling but I pay $120 a month for broadband 30gig. I have three boarders, and also me that share the internet.

The internet is my only contact with daugher in the UK, but it keeps cutting out and on the go slow making Instant messaging almost impossible, because SOMEONE is using up my GIG allowance within 2 weeks of every month.

Ive got info from this site in terms of internet searching threads, to get answers to some questions, so I realise the rule here is to be ethical and that a persons rights and privacy are paramount. Saying that the rules generally seem to be a little one sided in terms of being ethical, as there is heaps of links that tell a person how to by pass blocked sites, how to bypass a router etc., but NO help in helping a person like myself, catch the culprits, as its an invasion of their privacy, but what about the rights of the poor bill payer?

I have a Thomson Technicolor TG582n wireless modem. As the homeowner and bill payer, ive put blocked sites on the router, to stop access to major download sites like Youtube etc., in an attempt to stop the GIG allowance being used up so fast. However its come to my attention that despite my best efforts a user can use HTTPS infront of some blocked sites in order to gain access they would not normally get to a site.

Im also aware that having various blocks on some sites, that when anyone including myself access sites like Hotmail, some links associated to that site, are also blocked, so when I look at the event logs its clear whos been online and who hasn’t, as the associated links show up as being blocked.

However Ive noticed that one boarder who also has an MSN account, who I know accesses it every day as they tell me, suddenly their access to MSN in terms of the blocked aspects of that site, never shows up in the event logs, so I therefore have to assume, either they’ve found a way to bypass the blocks on the router, or ive read on the internet about proxy servers, but I don’t really understand it or how it works. Or he has managed to hack and find out the password for the router (as there are plenty of sites telling someone how to do that) and gets on the router administration area and deletes the event logs, as after he has been online, and I check the logs there is nothing there other than the fact Ive just accessed by area showing My IP address as being logged on.

So the help I need please, is finding a way to know if my computer or the admin section of the router is being hacked, OR a way to see which IP addresses this particular boarder is accessing? If I can see where he is logging into the I will know if one of those places is the routers IP address!!!!

Not being as technical as him or the other boarders, makes it difficult to outsmart them. My boarders have been told about the blocked site inclusions on the router, and the reason why its in place. I cant afford to up my broadband GIG allowance, or lose a boarder if I start to get silly with the restrictions, but someone is taking advantage of my generosity, but Im also aware if I ask them to pay, it will just send them packing to somewhere else, so I need to know who the guilty party is before I upset anyone and lose a boarder who has done nothing wrong.

Regards

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  Reply # 560531 22-Dec-2011 02:48
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you could start by checking if you're on the right plan with telecom... they do offer a 60GB plan for $115 per month (outside of metro areas). for $135 you would get 80 GB. Perhaps you are on an "old" plan that needs to be "upgraded"? http://www.telecom.co.nz/packages/packages/plansandpricing/totalhomebroadband

alternatively, you could try out slingshots new "unlimited" plan - no data caps means not more worrying about how much data is being used. http://slingshot.co.nz/internet

if you have to go down the monitoring/lockdown route, then there are a number of ways to achieve a result, but many of them can also be circumvented. If your borders are more tech savvy, and you're not going to spend $000s on a smart firewall device, you'll probably always be fighting a losing battle.




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  Reply # 560580 22-Dec-2011 09:23
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I'd go for an unlimited plan. It will be the easiest option to implement. Otherwise read on.

What you want is what lots of people want, bandwidth management and quotas. It is unlikely that your router has it - I looked at the router datasheet but couldn't find anything. So you could buy a router that has it or you could put new firmware on the router. There are many options for such router firmware, as you can see at Wireless router firmware projects. But you'll probably need some help to do this and configure it properly.

Your current approach won't work. You won't be able to stop anyone using block lists particularly if you have to maintain them yourself. A better option is to use a DNS service that allows you to block categories of website but the restrictions will apply to everyone and are never 100% effective.

I'm presuming that none of the boarders know your router password or Internet connection details. If you think they do then change the password(or passwords) and make it hard to break.

If you implement quotas then it will be worth doing anything that reduces the options for anyone trying to circumvent your restrictions. For example, if it were easy to do I'd lock away the router so they can't physically reset it or temporarily replace it. I've heard of people temporarily swapping in their own modem/router when nobody else is home/awake.




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  Reply # 560584 22-Dec-2011 09:41
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There are technical solutions to your problem but they require too much hardware and software setup for your case I think. The simplest non technical solution is sign up for a unlimited plan.

Slingshots unlimited bundle, it's $111 /month for land line phone service and internet with no limit.
http://slingshot.co.nz/bundles

There is also a "naked" option meaning: no phone service just internet for $90 /month
http://slingshot.co.nz/internet

Note: Their other $60 unlimited plan listed on the above page requires you have a phone service so it's really $60 + cost of phone service which will probably work out more than the bundle I listed first above.

Compass have a unlimited plans too, these are new and I would say Slingshot have proven recently they can run a unlimited service without massive degradation and Compass haven't yet.
http://www.compass.net.nz/index.php?option=com_wrapper&view=wrapper&Itemid=181

Note: That these types of unlimited plans will have higher congestion and probably slow peak time speed than you're used to on Telecom but in your case it would be totally worth it for getting rid of the hassle.

The question is:

Are you in contact term (typically 12 months) with Telecom? If so switching to Slingshot would mean you'd have to pay a disconnection fee to Telecom.  I think Telecom's early termination fee is $199 ouch!

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  Reply # 560624 22-Dec-2011 11:03
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I would second Ragnor's suggestion and go with the unlimited plan.  The custom firmware on a new modem-router is pretty technical when you try and limit specific user's IP addresses, and limit filesharing or blacklisting certain sites. Sounds like it would be a constant battle, especially when the housemate is more tech-savvy than you..

Best wishes

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  Reply # 560667 22-Dec-2011 12:39
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Hammerer: I'd go for an unlimited plan. It will be the easiest option to implement. Otherwise read on.

What you want is what lots of people want, bandwidth management and quotas. It is unlikely that your router has it - I looked at the router datasheet but couldn't find anything. So you could buy a router that has it or you could put new firmware on the router. There are many options for such router firmware, as you can see at Wireless router firmware projects. But you'll probably need some help to do this and configure it properly.

Your current approach won't work. You won't be able to stop anyone using block lists particularly if you have to maintain them yourself. A better option is to use a DNS service that allows you to block categories of website but the restrictions will apply to everyone and are never 100% effective.

I'm presuming that none of the boarders know your router password or Internet connection details. If you think they do then change the password(or passwords) and make it hard to break.

If you implement quotas then it will be worth doing anything that reduces the options for anyone trying to circumvent your restrictions. For example, if it were easy to do I'd lock away the router so they can't physically reset it or temporarily replace it. I've heard of people temporarily swapping in their own modem/router when nobody else is home/awake.

I agree with this.

Unlimited would be way more simple than trying to limit the access each IP has. Also, I highly reccommend changing the password. If one of your boarders is able to access the settings of your modem/router, it could lead to a world of issues.

gzt

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  Reply # 560675 22-Dec-2011 13:00
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Given what you are already paying, unlimited looks like the way to go.

In the meantime the New Zealand usage monitor may be useful: http://www.tuc.co.nz/.

The data on most usage monitors cannot update instantly and varies by isp but they are useful. Maybe someone on telecom can advise the typical update delay for that isp. It might help you narrow down the times.

Bear in mind it is always possible the high usage is unintentional/uneducated rather than 100% intentional overuse.



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  Reply # 565933 7-Jan-2012 22:43
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Hammerer: I'd go for an unlimited plan. It will be the easiest option to implement. Otherwise read on.

What you want is what lots of people want, bandwidth management and quotas. It is unlikely that your router has it - I looked at the router datasheet but couldn't find anything. So you could buy a router that has it or you could put new firmware on the router. There are many options for such router firmware, as you can see at Wireless router firmware projects. But you'll probably need some help to do this and configure it properly.

Your current approach won't work. You won't be able to stop anyone using block lists particularly if you have to maintain them yourself. A better option is to use a DNS service that allows you to block categories of website but the restrictions will apply to everyone and are never 100% effective.

I'm presuming that none of the boarders know your router password or Internet connection details. If you think they do then change the password(or passwords) and make it hard to break.

If you implement quotas then it will be worth doing anything that reduces the options for anyone trying to circumvent your restrictions. For example, if it were easy to do I'd lock away the router so they can't physically reset it or temporarily replace it. I've heard of people temporarily swapping in their own modem/router when nobody else is home/awake.


Thanks Hammer, this is useful information

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