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10 posts

Wannabe Geek


Topic # 9551 26-Sep-2006 15:33
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I wanted to buy a Western Digital 250G HDD with 8MB cache so I checked out pricespy and picked an Auckland shop that offers pick-up.  I rang up the shop to confirm this specific HDD is available in the shop. 

They firstly took my payments then give me the HDD.  It didn’t come in a box (which is fine) but I couldn’t tell from the HDD whether it has 8MB or 2MB cache.  I am not a hardware guru and I have no idea how to distinguish the two.  I asked if they could use the model number/ serial number to find out from the Internet but the seller searched for 15 mins with no success.  His boss/senior came along and said it MUST be a 8MB because they do not sell any 2MB.   Anyway I didn’t want to leave the shop until I see some proves.  After another 10 mins of ‘research’ the same Senior said to me they have made a mistake and said it was a 2MB one that they gave me (he blamed their suppliers).  And the funniest thing is, they didn’t have any 8MB one in stock.  Since I already paid, they have offered free delivery to my home address (as I rang them up to ensure stock available before coming to the shop)


Once I got home, I used the model number (WD2500BB) to search on google and the first search result tells me it is a 2MB cache HDD!

 

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  Reply # 46898 26-Sep-2006 15:56
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I wouldn't trust that shop; that model of hard disk is very common, and as you say the first google result gives you the answer.

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  Reply # 46901 26-Sep-2006 16:10
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Ask for refund and tell them that they did not supply the right model of what you expected. you are covered under consumer act as you were misleaded by the seller that the goods is of what you expecting, which is not in this case.

if they won't budge, tell them that you are covered under the consumer act and you have every right to demand the refund or it is to commerce commission.




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Wannabe Geek


  Reply # 46944 27-Sep-2006 09:26
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Thanks for your advise. I have got it in a courier the next day (definitely 8Mb cache)

I will not go back to that shop ever again. Is located in Mt. Eden (so that everyone else can be aware of)

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