Email Fail

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dance

12 posts

Geek

#96393 26-Jan-2012 13:34

Hi, hope I'm posting in the right place, apologies if not.

I'm running gmail via thunderbird on windows 7, happily until day before yesterday. I get incoming mail ok but outgoing results in (Error code: ssl_error_bad_mac_alert).

Very frustrating. Online there is info about resetting the clock, done that. Worked yesterday, not today.

This is the full message I am getting today:
An error occurred during a connection to imap.googlemail.com:993.

SSL peer reports incorrect Message Authentication Code.

(Error code: ssl_error_bad_mac_alert)

This setup has been running fine for the last year, no probs. If anyone has an idea of what I can do to fix it I will be most grateful.

Sorry to bother with such a minor issue, but I'd love to get it resolved. I can still do email via webmail, but I hate using webmail. The thing is, it occasionally works, completely randomly. But then it goes bung again.

Thanks

freitasm

BDFL - Memuneh
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#573582 26-Jan-2012 13:36

Setting the clock is one thing, but is the timezone set correctly in your PC?

dance

12 posts

Geek

#573627 26-Jan-2012 14:34

It is...but you might be onto something because you make me recall just a couple of days ago I was checking my gmail profile etc & I noticed I was still set in Australia (moved back home beginning this year). So I changed the google info to New Zealand - Auckland time.

That should all match what is on my computer (which is set to NZ time), but making that change might have bunged things up?

It hadn't occurred to me that I'd made that change lately...thanks

I'll go double check the gmail settings & if anyone has further ideas let me know.

Yup, checked gmail, it seems to know I am in NZ time zone (though this new info might have mucked it up...?). Anyway it gives me the correct time when I check it.

Will send some test emails & see if I can get it to break for me again...

freitasm

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#573630 26-Jan-2012 14:40

Most important is your PC's timezone and time. Make sure it is set to New Zealand and updated automatically from the Internet.

SSL connections are time-based and any time difference greater than three or five minutes between your PC and the server will cause problems - hence having it automatically update is the best thing.

dance

12 posts

Geek

#573633 26-Jan-2012 14:45

Ok, ta.

Day before yesterday I set it to automatic update from the internet every hour. Overkill, seeing as previously it was set for once a week, but I wanted to fix my email. Nonetheless, will double check this as well :)

dance

12 posts

Geek

#573635 26-Jan-2012 14:48

It is set to synch with time.windows.com.