Windows Phone Marketplace problems on Telecom XT

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139 posts

Master Geek

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#625411 15-May-2012 12:13

Still happening with me. Worked for a little bit after changing to direct.telecom.co.nz but is now coming up with same error. It does work when I connect through WiFi. I am using a lumia 710.

dustinpeng

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Wannabe Geek

#625456 15-May-2012 14:06

rck: Still happening with me. Worked for a little bit after changing to direct.telecom.co.nz but is now coming up with same error. It does work when I connect through WiFi. I am using a lumia 710.

Hi,
How you modified the APN, via Network Setup application?
If not, please do so inn Network Setup with 1.6.0.0 version. THere is no this function in 1.4.0.0 version.

please go to Network Setup to add one apn manually by clicking the + icon

Connection name: TNZ I
Check make this my current APN
Access point name: wap.telecom.co.nz
Leave others blank

MMS APN:

MMS access point name: wap.telecom.co.nz
Proxy address: 210.55.11.73
Proxy port: 8080
MMSC address: http://lsmmsc.xtra.co.nz
Click Save button

Restart the phone
Try to download applications from Marketplace via mobile internet to see if the problem has gone.

Hope it will work normally.

jaidevp

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Spark NZ

#625472 15-May-2012 14:25

TNZ phones by default are already setup with the WAP APN.

I am still investigating..will advise.

dustinpeng

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Wannabe Geek

#625475 15-May-2012 14:30

jaidevp: TNZ phones by default are already setup with the WAP APN.

I am still investigating..will advise.

With Network Setup, at least it's very clear to make sure which APN's working :)

jaidevp

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Spark NZ

#625490 15-May-2012 14:46

dustinpeng:

With Network Setup, at least it's very clear to make sure which APN's working :)

Yes TNZ Lumia have the Network Setup application installed out of the box. (When first turned on it is installed) Can then be updated through the marketplace.

freitasm

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#625495 15-May-2012 14:52

You can easily change the APN on Settings | Mobile Network | Edit APN. The app is good for those networks where you have no idea of settings.

I use internet.telecom.co.nz because wap.telecom.co.nz seems to give a different IP address for each request - which causes some trouble when you have sites or services that don't like IP address changes.

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dustinpeng

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Wannabe Geek

#625524 15-May-2012 15:26

freitasm: You can easily change the APN on Settings | Mobile Network | Edit APN. The app is good for those networks where you have no idea of settings.

I use internet.telecom.co.nz because wap.telecom.co.nz seems to give a different IP address for each request - which causes some trouble when you have sites or services that don't like IP address changes.

Settings | Mobile Network | Edit APN, this way can only add a secondary APN, if you want to change the primary APN, Network Setup application (version >1.4.0.0, like 1.6.0.0) shoudl be used.

Regs

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Snowflake

#625807 15-May-2012 22:04

jaidevp:
dustinpeng:

With Network Setup, at least it's very clear to make sure which APN's working :)

Yes TNZ Lumia have the Network Setup application installed out of the box. (When first turned on it is installed)

Can then be updated through the marketplace.

or not, if you cant reach the marketplace :P

(sorry, couldn't resist...)

Sales Engineer
Snowflake
www.snowflake.com

about.me/nzregs
Twitter: @nzregs

dustinpeng

5 posts

Wannabe Geek

#625905 16-May-2012 09:31

Regs:
jaidevp:
dustinpeng:

With Network Setup, at least it's very clear to make sure which APN's working :)

Yes TNZ Lumia have the Network Setup application installed out of the box. (When first turned on it is installed)

Can then be updated through the marketplace.

or not, if you cant reach the marketplace :P

(sorry, couldn't resist...)

Sounds like Marketplace is working via WiFI... Anyone can't do that?

freitasm

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#625907 16-May-2012 09:33

He was being sarcastic. Windows Phone Marketplace does work via WiFi.

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freitasm

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#625908 16-May-2012 09:34

For the record, updated APN using the Network app as suggested and managed to download/install four apps without problems.

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jaidevp

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Spark NZ

#625914 16-May-2012 09:46

While we investigate the issue with the Martket place via the default WAP APN,
you can as suggested here use the Network Setup tool (needs to be ver 1.6.xx update via Wifi) to add the internet.telecom.co.nz APN and use it as default.

jbard

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#629691 23-May-2012 23:48

jaidevp: While we investigate the issue with the Martket place via the default WAP APN,
you can as suggested here use the Network Setup tool (needs to be ver 1.6.xx update via Wifi) to add the internet.telecom.co.nz APN and use it as default.

Still no update on this, really getting a bit annoying now not being able to access the marketplace?

freitasm

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#629715 24-May-2012 07:46

Have you tried creating a new APN through the Network app? While it's not a fix it seems to be a valid workaround...

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allan

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#629737 24-May-2012 08:55

Same problem seems to affect IM presence as well. Switching to internet.telecom.co.nz fixes this.

By the way, is anything needed in the MMS APN settings?

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