One of my friend's X610 touch screen died within a couple of weeks of getting it. Replaced under warranty (1 year replacement warranty, not repair warranty, so brand new replacement). I've heard of a few touch screen issues on this phone. That said, it is still a good buy.
I did a hard reset and attempted to reconfigure, when I get to the screen alignment page, the input provided by tapping the screen with the stylus are not accepted and couldn't go to the next screen.
When I got the new firmware for my X610 I was unable to click the download link because the file name was too long to display properly. Also the site supported only IE, not Fx. But then I viewed the page source and that way found the download URL.
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