Hi, I've recently changed from an iPhone to a Nokia Lumia 620 (from Noel Leeming) running Windows Phone 8 (version 8.0.10211.204), and love the interface! However, I noticed a small glitch that's really annoying...the phone doesn't seem to recognise six-digit mobile numbers, and instead of displaying the contact name from the phone book on an inbound call, it just shows the phone number. For example:
+64 21 1234567 (displays name ok)
021 1234567 (displays name ok)
+64 21 123456 (not recognised, only displays phone number)
021 123456 (not recognised, only displays phone number)
I pinged Nokia Care, and got the following response:
"Thank you for writing Nokia Careline.
We understand that you are having a concern with the contact number on your Nokia Lumia 620.
The issue arises because the software uses the last 9 digits of the number to recognize the contact and some New Zealand mobile numbers are only 9 digits long. A workaround is to change the number saved in contacts from +6421xxxxxx to 021xxxxxx.
You may also check if there is an available updates for your phone. Updating to the latest version of your phone may resolve your issue. You can check for the availability of Lumia software updates in your region from the link below:
http://www.nokia.com/global/support/software-update/lumia-software-update/
Please feel free to write back to us if you need assistance with Nokia products and services. You may also contact one of our friendly Technical Support Executives at 0800 665 421 from 9am to 5pm, NZT, Monday to Friday, closed on national public holidays. For online assistance, please visit ‘Contact us’ page at our website http://www.nokia.com/nz-en/support/contact/contactus/"
Has anyone else encountered this problem with Windows Phone 8 (on Nokia or other brands)?
Thanks