Having trouble adding keyboards on ATIV S

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lueyyou

104 posts

Master Geek
+1 received by user: 8

Topic # 128601 16-Aug-2013 09:57

Anyone else having trouble adding extra keyboards to their phone?

I'm trying to add Chinese Simplified QWERTY after resetting my phone and it just sits on "Preparing download". Then after a while it says attention required, I click on it and it says unable to download suggestions.

Not a good look when a friend with Android is asking about Windows Phone keyboards :(

billgates

3832 posts

Uber Geek
+1 received by user: 234

Trusted

Reply # 879320 16-Aug-2013 10:04

Could be the specific keyboard you are trying to download that may have an issue. Tried downloading any other keyboard?

Do whatever you want to do man.

lueyyou

104 posts

Master Geek
+1 received by user: 8

Reply # 879340 16-Aug-2013 10:23

I've tried downloading 4 or 5 Chinese ones and it has the same problem...it says downloading now but taking a while.

I also just got a notification saying I have a 21MB update for the phone, also not really downloading atm.

Maybe its 2 degree's servers or something.

Edit: actually when I click on the Chinese keyboard it takes me to the Phone Update download so I'm guessing the 21MB update is the keyboard itself.

lueyyou

104 posts

Master Geek
+1 received by user: 8

Reply # 879352 16-Aug-2013 10:41

Ok after much waiting and flaffing around its finally done it.

For some reason it needed to do the whole phone update process including migrating data. I don't remember WP7 having such a complicated process for adding keyboards.