lumia 1020 mms problem

Forums › Legacy mobile platforms (Windows Mobile, Palm OS, Web OS, Symbian, Meego, Blackberry) › lumia 1020 mms problem

ekud

263 posts

Ultimate Geek

#133486 23-Oct-2013 18:49

I have a lumia 1020 on telecom

since the upgrade this morning i haven't been able to send or get pxts. When i get one rather than it been delivered i get a txt saying "media content in this message" and fails to download - i hold down on it to view the error and it just says "it couldn't connect to network to download message" The same thing happens when i send.

the network is getting the mms settings from the sim automatically and was working literally before i updated. I notice 4g is now enabled (unsure if it was or not before update - im using a telecom nz new phone)

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Klathman

301 posts

Ultimate Geek

#920621 23-Oct-2013 20:23

My wife had problems on her 920 with MMS with the same symptoms. I set up a new profile using internet.telecom.co.nz rather than the default wap to fix a problem with Internet Sharing not working and MMS is now working as well. Maybe try that. I made sure that all the MMS settings were copied across so it was only the APN that was different.

wasabi2k

2096 posts

Uber Geek

#920622 23-Oct-2013 20:23

If you go to setting -> access point, hold down on Telecom NZ and select view.
What are your MMS APN settings?

ekud

263 posts

Ultimate Geek

#920630 23-Oct-2013 20:34

internet apn - wap.telecom.co.nz (working with my 3g)

MMS - apn wap.telecom.co.nz
username -blank
password -blank
proxy address- 210.55.11.73
port - 8080
mmsc address - http://lsmmsc.xtra.co.nz
network type - ipv4
authentication type - none

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freitasm

BDFL - Memuneh
79306 posts

Uber Geek

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Geekzone

Lifetime subscriber

#920653 23-Oct-2013 20:46

Go to the Store and download the app "Access Point" (if it is not installed). Use it to configure your device.

ekud

263 posts

Ultimate Geek

#920667 23-Oct-2013 21:05

freitasm: Go to the Store and download the app "Access Point" (if it is not installed). Use it to configure your device.

yeah that's where i got the above info from :-\

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freitasm

BDFL - Memuneh
79306 posts

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Geekzone

Lifetime subscriber

#920673 23-Oct-2013 21:18

First, what "upgrade"?

Second, have you activated the APN in the Access Point app?

ekud

263 posts

Ultimate Geek

#920688 23-Oct-2013 21:36

No idea "what" exactly it was, was pushed to phone this morning and installed in about 15mins, tonight i got updates for the new Nokia cam.
the access point app (nothing in app store but according to sys app push it must be the correct one) I'm using is the one under settings that has an active telecom one under there at the moment and mms was working literally 5 or so mins before the update came through.

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ekud

263 posts

Ultimate Geek

#928903 7-Nov-2013 16:33

Received my new 4G sim today, mms problem now solved

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