Vista Mobile Device Sync

Forums › Windows Phone and Windows Mobile › Vista Mobile Device Sync - Help Please

cssjamin

3 posts

Wannabe Geek

Topic # 13585 18-May-2007 18:54

I have just upgraded to Vista and trying to sync my Imate K-Jam (running Windows Mobile 5).

I am using the latest version of Windows Mobile Centre. Have uninstalled and reinstalled several times.

Problem: The PC can see my device however whenever it syncs it comes up with an error and does not sync the 2 devices.

The only time it will sync is when i deselect any of the PIM items such as Contacts, Calendar and Tasks. If anyone of these is selected the error comes back and no sync.

Any help please!!!

freitasm

BDFL - Memuneh
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Reply # 71183 18-May-2007 18:58

Are you running Windows Live OneCare? It's not compatible with WMDC. Also check firewall rules - those will "break" synchronisation.

Make sure you are using a USB port, not a USB Hub. Power is very important during synchronisation.

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cssjamin

3 posts

Wannabe Geek

Reply # 71213 18-May-2007 22:11

Hi Freitasm

cssjamin

3 posts

Wannabe Geek

Reply # 71214 18-May-2007 22:35

Take 2..

Hi Freitasm,

Thanks for the quick response... but I solved it before i saw your suggestion.

The answer for all those people whose forums i have read having this same problem!!!

All i ended doing was in Outlook, goto the Help and then to Office Diagnostics (Office 2007) or Detect & Repair (pre 2007)

It found some problem with the database, (it wouldnt say what) and repaired it.

I tried to sync all parts of my device, including, Calendar and Contacts, with success!!!! :)

I knew it wasnt my device... at least it is working now

Saptha

35 posts

Geek

Reply # 71227 19-May-2007 00:52

i had a same problem i was using active sync 4.1.2and it never work with my O2 execrative then again i download latest active sync 4.5 from microsoft website and now it works fine .

freitasm

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Reply # 71232 19-May-2007 09:14

ActiveSync works only on Windows XP. For Windows Vista you must use WMDC though.

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Saptha

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Reply # 71237 19-May-2007 09:37

ya Mauricio i was mistaken i was talking abt Windows Mobile Device Center .