Hi

For some reason I've lost external audio from my k-jam.  But let me clarify....if i call it, the external speaker works, just mp3s, keypresses, wav files etc don't work (yes I've checked the volume level). 

It works when attached via headset.

So before saying it's a hardware fault, I guess I'm up for a hardware reset. Is this correct.


So if I do a hard reset, what do i need to do to make it fairly painless.  I'm not too worried about my contacts and appointments since I'll re-sync it with exchange on the other side. But is there any way of saving my active sync profile, or do I re-create it?

Same with the MMS settings?

Anything else I should be aware of...oh and how do I do a hard reset, myself of take it to vodafone?