Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




10 posts

Wannabe Geek


Topic # 15172 8-Aug-2007 09:06
Send private message

Hi

We have an issue with several of our devices (a miixture of Telecom Apache & Treo 750wx) where they "lose" the password to connect to the internet.

i.e. The ISP settings where the username is mobile@jamamobile and the password is telecom. For some reason, the password seems to randomly clear and users have to re enter it.

Any idea why?

Dave

Create new topic
Nate wants an iphone
3904 posts

Uber Geek
+1 received by user: 30

Mod Emeritus
Trusted
Lifetime subscriber

  Reply # 81534 8-Aug-2007 09:10
Send private message

As far as I'm aware, sometimes if the device attempts to connect but fails for some reason, it is typically read as a 'password failure' and prompts the user to reenter the 'correct' password.

I've seen it happen on other, older devices before... however have noticed it on my Treo 700wx time to time. 




webhosting |New Zealand connectionsgeekzone IRC chat
Loose lips may sink ships - Be smart - Don't post internal/commercially sensitive or confidential information!


320 posts

Ultimate Geek
+1 received by user: 7

Trusted

  Reply # 81538 8-Aug-2007 09:39
Send private message

Coincidentally, I was just discussing this on the train with an IT manager from a government department last night.  He indicated that they have had this issue with some regularity (wasn't more specific) on their staff's devices.  I have had an Apache for more than 18 months now and it has only ever happened to me twice - both in the last 3-4 months - not a big enough issue for me to get too concerned about at this stage.

 
 
 
 




10 posts

Wannabe Geek


  Reply # 81541 8-Aug-2007 09:55
Send private message

The problem has occured at least once with every one of our devices so I'm sure it is a device/os issue. It occurs more frequently with some users and I have no idea why.


21 posts

Geek


  Reply # 81641 8-Aug-2007 21:39
Send private message

We are having the very same problem with our staff, using both Treo's and Apache's. I wonder if it may have something to do with a failed connection due to poor coverage areas as it appears to happen when the staff are out and about in Central Otago.

Good to hear that we arn't the only one's.

BDFL - Memuneh
61787 posts

Uber Geek
+1 received by user: 12442

Administrator
Trusted
Geekzone
Lifetime subscriber

Reply # 81643 8-Aug-2007 21:46
Send private message

I have had the Harrier, Apache and Treo 700wx and it only happened once - I think it was when some of their authentication server didn't work well and the device received an "incorrect password" or similar response, prompting it to ask for the password again.

Now that you say it it was with my Apache.







10 posts

Wannabe Geek


Reply # 84225 29-Aug-2007 09:32
Send private message

I Spoke to telecom yesterday and their technical support team have no knowledge of this issue and have said they would know about it if there was a major issue!

How many others have experienced this?

Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Geekzone Live »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.