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3 posts

Wannabe Geek

# 15305 14-Aug-2007 22:48
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Im having problem using activesync 4.5 with my office(Win2000) and home computer (WinXP) to sync my HTC Athena WM6.
After completing the partnership with Home Desktop (WinXP) first, I completed the partnership with Office Laptop (Win2000).
Then when back home, I pluged my device vias USB cable to Home Desktop, and SURPRISE ... it ask for a new partnerhip.
I followed instructions, and had to delete the old partnership created with the Home Computer and start over a clean partnership. Then after going to work, pluged the HTC device to the Office Laptop and had same behavior --> asking for a new partnership. I'm going mad as I need to do this over and over again.

If the last partnership was performed with the Home Desktop for example, if I connect the HTC device back to this Home Desktop there will be no problem, it will recognise the existing partnership and sync data correctly, but the problem is when I connect to Office Laptop (and vice versa)

Very strange actually, open your folder C:\Documents and Settings\Administrator\Application Data\Microsoft\ActiveSync\Profiles where you have your already created profile, and you will see it disappear while ActiveSync is retreiving settings from your pocket PC. 
Then ActiveSync will create a new profile under same folder while in same time ActiveSync will ask for a new partnership.

Another surprise is in the registry where under HKCU/Software/Microsoft/Windows CE Services/Partners, there is no partnership anymore   (old working partnership has been deleted)

On the HTC device, both partnerships still exist with last date/time they have been synced ....

I don't know if activesync on PC1 is deleting the profile (after doing a second partnership with PC2) or is it the pocket pc whos deleting...

I tried by the way to save the existing profile on a different location, and after its deletion, I diconnect the pocket PC and copied back the profile under C:\Documents and Settings\Administrator\Application Data\Microsoft\ActiveSync\Profiles, but this didin't help neither, which sounds logical for me as the partnership is deleted in the windows registry as well ....

Im not actually the only one to suffer this problem

I didn't had this problem with my old WM2003SE syncing with same computers Home Desktop running WinXp and Office Laptop running Win2000. IT was working perfectly, so im suspecting WM6 here.

If any experienced user have advises, it will be more then welcomed

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3 posts

Wannabe Geek

# 82434 15-Aug-2007 03:10
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Pls Helpppppp

BDFL - Memuneh
64652 posts

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# 82444 15-Aug-2007 08:17
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My first suggestion is to check that the cable is actually good - try a replacement. Then make sure you are not using a USB HUB. And I suggest a hard reset to start it clean again.


3 posts

Wannabe Geek

  # 82449 15-Aug-2007 08:33
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Hi freitasm

Ive already tried using 2 different cables brand new plus a USB cradle, and with all it's same result.
So it's not cable problem, its a SW problem
Im not using any USB hub, its direct connections to PC
Im not really excited for a hard reset actually, I'll keep it as latest solution

Thks anyway for your reply

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