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646 posts

Ultimate Geek
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# 19255 11-Feb-2008 12:17
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Hello  have several clients including myself that are unable to find a simple fix for their WM5/6 PDAs whether they be Telecom or Vodafone.

Basically the only way for the mobile device, I.E OKTA Touch / Boss / Treo 700wx /750V / Apache / Jamin etc etc, to disconnect from a the internet from an active sync with Exchange or even Pop3 is by manually disconnecting.

One of my clients has about 40 pdas in a mixture of VNZ and TNZ and they have set them to "As items arrive" basically this keeps a live connection on the device which obviously sucks the battery down quickly. When the client uses as a primary phone it is even worse.

We have tried the manual sync and you still have to manually disconnect. We have have tried the scheduled sync and still the pda's are keeping the connection live and are not disconnecting. in CDMA it goes dormant, in UMTS it stays connected.

Does anyone know of a fix that disconnects the data connection after 2 minutes or if there is a patch for WM5/6 to auto disconnect the connection if no activity?

i will google some and see what i come up with but any advice would be appreciated.





www.ultimatebroadband.co.nz 
Delivering better broadband services

UFB fibre, Rural fibre on EA networks, RBI wireless, Ruralnet & Ultra wireless, wireless networks


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BDFL - Memuneh
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# 109840 11-Feb-2008 12:32
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It doesn't really need a "fix" because it's not a fault. Windows Mobile uses a registry flag to indicate immediate disconnect or not. It is up to the manufacturer to enable or disable this flag - and sometimes depending on the telco requesting this option to be changed.

As you can imagine the telcos (in most cases) have no idea what options are available on such complex devices and simply accept whatever is there by default - and then users find later that it's a problem for them in terms of battery life, performance, etc.

If you want direct push then there's no other way, the connection must be up all the time, othewise the server can't communicate with the client.

If you just have a time-based synchronisation schedule, then you can use a program like this to change the default settings.

This is the same case for example for the huge cache folder that Internet Explorer Mobile creates. Microsoft ships the OS with some default setting but the manufacturers never change those before shipping the product.






646 posts

Ultimate Geek
+1 received by user: 4


  # 109851 11-Feb-2008 13:16
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Awesome, seems to work fine on my touch, now i need to sort on the OKTA boss / agent using smart phone






www.ultimatebroadband.co.nz 
Delivering better broadband services

UFB fibre, Rural fibre on EA networks, RBI wireless, Ruralnet & Ultra wireless, wireless networks


 
 
 
 




646 posts

Ultimate Geek
+1 received by user: 4


  # 109857 11-Feb-2008 14:10
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thanks, you have saved my bacon, both solutions perfect.





www.ultimatebroadband.co.nz 
Delivering better broadband services

UFB fibre, Rural fibre on EA networks, RBI wireless, Ruralnet & Ultra wireless, wireless networks


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