So I took it to a dealer and they managed to find the ESN from the number in the phone.
So they provisioned it, how long should it take to be actived? I have a feeling they may have programmed it wrong, does anyone have a falcon who would be willing to share the programming info so I can check it against mine?
All connected up yesterday after a few more hours wait. For googles sake, you have to pad the MIN with zeros in the front when programming, otherwise it automatically pads it with zeros at the end, which dosn't work - the dealer made this mistake.