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Forums › Legacy mobile platforms (Windows Mobile, Palm OS, Web OS, Symbian, Meego, Blackberry) › Ipaq 5500 Reset
Derekhutch

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#2329 22-Sep-2004 20:42
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Hi Yall,
I.v had this Ipaq for 5 weeks now but it wont accept my finger print, why is this. i tried putting the password in but it wont connect is there a way of resetting the finger print so i can re do it.

Many thanks

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freitasm
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#8768 22-Sep-2004 21:01
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Are you the first owner? Have you enrolled your fingerprint, or is from a previous owner? If this is the case, you might have to perform a hard reset.




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Derekhutch

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  #8769 22-Sep-2004 21:08
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I am the first owner just it wont accept my finger print saying that its not a match? im the only one that uses it. Iv tried to get in through my password on my pc uit accepts that but it wont connect.

Whats a hard reset?

freitasm
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#8770 22-Sep-2004 21:10
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A hard reset is when you reset your device completely, and it reinstalls all the software from ROM, like new. It erases everything on the Pocket PC, so you should have copies of your files before doing this.




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Derekhutch

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  #8771 22-Sep-2004 21:23
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Ahhhh yeah all my files used to sychronize to my computer every night . So yeah i have all my files on hard disk i hope.

Derekhutch

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  #8781 23-Sep-2004 00:01
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Dont worry its finnaly accepted it but thanx for the help..

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