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Wannabe Geek


Topic # 24048 14-Jul-2008 09:52
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Hi,

I bought an Okta Boss a few weeks ago and synced with Outlook and everything was fine. Early last week I updated some contacts and since then I have not been able to complete a sync. I have deleted all my contacts (after saving them to my laptop) and deleted all my appointments and ended the partnership with the smartphone and restarted a new one. I have even unistalled WMDC and reinstall. When I have no contacts and no appointments the phones syncs fine, however when I add either just one contact or appointment and try to sync again I get the message Sync in progress 1 errors and the sync continues until I disconnect the phone.

Any help would be appreciated as I have been bashing my head against a brick wall all week.

Cheers

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Hawkes Bay
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  Reply # 147687 14-Jul-2008 10:45
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  1. Have you tried a hard reset of the device ('clear storage' app if its present) - back up all data first, it wipes the thing clean.
  2. Have you got an XP machine you can try with (just so you know the device is okay [or not]).
FWIW I have a Vista machine and a Touch, and always seem to have issues trying to do anything with WMDC, luckily we have Exchange server, so I just use Exchange Activesync (which although not that feature-rich, seems to work flawlessly).







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