HTC Touch Cruise and Microsoft Exchange Contacts

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Forums › Legacy mobile platforms (Windows Mobile, Palm OS, Web OS, Symbian, Meego, Blackberry) › HTC Touch Cruise and Microsoft Exchange Contacts

chakkaradeep

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#24146 16-Jul-2008 10:18

I have succesfully connected to a Microsoft Exchange Server by creating a new Exchange Server account. I can see all my calender events as well as mails, but when it comes to contact, the default Contacts application hasnt synced the Exchange contacts, rather I have to select to search for a contact in the Company Directory option. This connects to the Exchange Server and pulls the data, which uses my data connection or WiFi (whicever is present). How do I pull all my contacts to my mobile Contacts list and also push contacts?

Thanks.

Regards,
Chaks

Desktop : Intel Quad Core Q9400 2.66GHz - 8GB RAM - 500 GB + 500 GB HDD - NVidia GeForce 9800GT - LG246WH Flatron Display - Windows Server 2008 R2 Enterprise with Hyper-V
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Laptop: HP dv7-3004TX Entertainment Notebook PC | HP Touchsmart tx2 1119au - Windows 7 Ultimate x64
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freitasm

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#148430 16-Jul-2008 10:25

ActiveSync only synchronises the personal folders. And for Tasks, Contacts and Appointments it only synchonises the default folders, not subfolders.

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chakkaradeep

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#148434 16-Jul-2008 10:37

freitasm: ActiveSync only synchronises the personal folders. And for Tasks, Contacts and Appointments it only synchonises the default folders, not subfolders.

So, how do bring all my Exchange contacts into my phone? Is there any good third party tool to do this?

freitasm

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#148435 16-Jul-2008 10:39

You don't need any third party to bring contacts from Exchange to your device. Just make sure it's selected on ActiveSync, and make sure you store your contacts in the default folder on your account/mailbox.

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chakkaradeep

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#148451 16-Jul-2008 11:36

freitasm:
You don't need any third party to bring contacts from Exchange to your device. Just make sure it's selected on ActiveSync, and make sure you store your contacts in the default folder on your account/mailbox.

I have set up my ActiveSync Exchange Server settings to synchonize Contacts, but it only synchronises the Caleder :(. Not sure what is going on. The sync status too is success.

chakkaradeep

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#148574 16-Jul-2008 17:52

freitasm:
You don't need any third party to bring contacts from Exchange to your device. Just make sure it's selected on ActiveSync, and make sure you store your contacts in the default folder on your account/mailbox.

I have my settings setup like this, but still it doesnt sync

In WMDC

And in ActiveSync

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#148581 16-Jul-2008 18:18

And no filter set when looking at contacts?

Are you sure your contacts are in the main folder on the default contacts folder for your mailbox?

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chakkaradeep

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#148585 16-Jul-2008 18:29

freitasm: And no filter set when looking at contacts?

Are you sure your contacts are in the main folder on the default contacts folder for your mailbox?

There is no filter.

And just checked my Outlook and in main contacts folder, I dont see any of my exchange contacts.

But all the Exchange Contacts are present in the Global Address Book in Outlook

So, unless those contacts get synced with my Outlook, it wont be synced with my mobile? and how do I do that? :(

freitasm

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#148589 16-Jul-2008 18:45

It looks strange. Global Address Book is the one automatically created by the server based on the users for the system. The screenshot you show looks like your personal address book...

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chakkaradeep

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#148590 16-Jul-2008 18:47

freitasm: It looks strange. Global Address Book is the one automatically created by the server based on the users for the system. The screenshot you show looks like your personal address book...

Yes. The screenshot is my personal address book and only that is synced right now. And the only other address book I have is that Global Address book. My emails, calenders, tasks work fine, except this contacts.

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#148591 16-Jul-2008 18:48

To make it clear, your personal address book is synchonising to your device? You can see those names there?

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chakkaradeep

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#148594 16-Jul-2008 18:53

freitasm: To make it clear, your personal address book is synchonising to your device? You can see those names there?

Yes. I can see all my personal address book contacts in my mobile.

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#148595 16-Jul-2008 18:55

So it is working as intended. You only synchronise personal contacts. The GAL is only accessible through search, therefore you must be online for that.

chakkaradeep: How do I pull all my contacts to my mobile Contacts list and also push contacts?

I read this and thought you were talking about "your" contacts", but actually you were talking about "their" contacts...

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chakkaradeep

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#148596 16-Jul-2008 18:58

freitasm: So it is working as intended. You only synchronise personal contacts. The GAL is only accessible through search, therefore you must be online for that.

Yea. I had to go online to search for a contact. I was under the impression that if I am syncing Contacts with my exchange server I should get them offline too

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