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steve98

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#26650 29-Sep-2008 14:36
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Hi All

I have an Okta Touch which I sync with my workplace Microsoft Exchange.

Since Daylight Savings (yesterday), PC-created events in my calendar that are are all-day-events are showing on my Okta Touch one day early.

If I create an all-day-event on my Okta Touch and sync it back to my PC, it shows up as starting and ending at 1am.

I can't quite bend my head around this, but it seems to me that my Okta Touch does not realise that daylight savings has started (possibly because of the change government made to it last year / year before).

This is a real pain in the proverbial... does anybody have any solutions to fix this up?

As an aside, I also carry an iPod Touch which syncs with my workplace MS Exchange as well, and it too has the same problem.

Thanks!

Steve

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freitasm
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  #167757 29-Sep-2008 14:48
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Visit the Microsoft Timezone microsite and apply the Windows Mobile patch. Make sure to follow all the instructions including changing the timezone to something else and back after installing the patch.

Also make sure everything is up-to-date - Outlook, Windows, Exchange, etc.




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steve98

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  #167760 29-Sep-2008 14:55
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freitasm: Visit the Microsoft Timezone microsite and apply the Windows Mobile patch. Make sure to follow all the instructions including changing the timezone to something else and back after installing the patch.

Also make sure everything is up-to-date - Outlook, Windows, Exchange, etc.


Hi Mauricio -- I went to download that but then I had a look at the installed programs on my okta touch and found that the patch was already installed. I am guessing that the Telecom firmware for this shipped with it pre-loaded as the device itself came out since the patch was released.

This being the case, I'm really stuck. The time on my windows PC is correct, I don't have admin rights to fiddle with the exchange server but the fact that my Outlook emails all have the correct timestamp on them suggests to me that the time is correct on it? Do you have any other ideas?

Thanks a lot!

Steve

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  #167761 29-Sep-2008 15:04
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I would download and install the newest patch. Also you have to check your Outlook - correct date/time doesn't mean appointments created have the correct timezone information though...

Also, try changing the timezone on your Pocket PC to something else, then change back. See if it helps.




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steve98

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  #167763 29-Sep-2008 15:10
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Thanks Mauricio -- I did that while you replying, it seems to have fixed the issue for any new appointments I create, but the pre-existing all-day-events still show as the wrong day. Guess I will have to delete them and enter them again. Bit of a pain, but at least that seems to have worked!!

Cheers!

Steve


EDIT: Hmmm no, deleting and re-adding my all-day-events is a major task that will take a ridiculous amount of time. Anyone know of any clever ways of doing this?

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  #167765 29-Sep-2008 15:22
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The patch should be always applied - or the correct timezone information created at least once by changing TZ and back - and again if you hard reset the device. This is because the original TZ information would be in place and would one or two weeks difference from the new information.

It means anything you created outside those two weeks but falling within those two weeks would be wrong if the correct TZ information is not present. Makes sense?




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steve98

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  #167768 29-Sep-2008 15:27
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freitasm: The patch should be always applied - or the correct timezone information created at least once by changing TZ and back - and again if you hard reset the device. This is because the original TZ information would be in place and would one or two weeks difference from the new information.

It means anything you created outside those two weeks but falling within those two weeks would be wrong if the correct TZ information is not present. Makes sense?


Yeah it does make sense -- I'm a bit perplexed by the fact that phone already had a patch installed to fix this issue but that then there is this 'updated' patch. How would a consumer know that there is any need to update such a patch? Does it mean Microsoft got it wrong the first time, will we have to apply these updated patches every year?

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#167769 29-Sep-2008 15:30
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Don't get me started...

It means that John Doe needs to know there's a patch to apply for this. Which is obviously something we can't expect from everyone. This would be the perfect opportunity for Microsoft to use the Windows Update applet included in most Windows Mobile devices since Windows Mobile 5.0, but it seems mobile operators won't let it do it - even for patches that don't affect network communications.




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steve98

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  #167770 29-Sep-2008 15:35
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freitasm: Don't get me started...

It means that John Doe needs to know there's a patch to apply for this. Which is obviously something we can't expect from everyone. This would be the perfect opportunity for Microsoft to use the Windows Update applet included in most Windows Mobile devices since Windows Mobile 5.0, but it seems mobile operators won't let it do it - even for patches that don't affect network communications.


Ah - that clears up another thing that has been baffling me (why there is never anything under Windows Update)! So as far as you can tell will we need to run this patch every Spring?

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  #167780 29-Sep-2008 16:58
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You should need only to install it once if a hard reset is done. Then it should be there until the next hard reset...




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