HTC Touch won't turn on.

Forums › Legacy mobile platforms (Windows Mobile, Palm OS, Web OS, Symbian, Meego, Blackberry) › HTC Touch won't turn on.

3puttssuck

744 posts

Ultimate Geek

#27898 10-Nov-2008 16:07

Help please !!!! I got an HTC Touch from off Trade Me. (Used) Arrived this am. Unpacked and turned on...all good. Battery very low, charged up for an hour. Put in sim card.... home screen etc comes up and works all ok.......searching for network.... 30 mins later still searching. ?????? Turned off and plugged in charger. Left on desk for 2 hrs..... handset now VERY hot !!! and it won't turn on no matter what I try. Smart Mobility shows on screen and freezes. Any ideas or have I been ripped off.

Thanks

gkjb

128 posts

Master Geek

#177164 10-Nov-2008 16:33

it doesnt necessarily mean that youv been ripped off. sometimes there are issues with the okta and htc touch phones that cant really be explained.

i occassionally have a similar issue. try taking out your battery and letting it cool for a bit. then try again.

Damager

2125 posts

Uber Geek

#177253 11-Nov-2008 00:42

have you tried a hard reset?

- Telstra HTC Touch Pro2 - Energy ROM WM6.5.5 20 Oct/Cyanogen Mod Froyo 2.2 - R.I.P
- AT&T Galaxy S Captivate 16GB on XT (now with brother)
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- Business Hours - Work In The Electricity Industry, After Hours - DJ/Turntablist - Will Scratch Vinyl For Free'
- What's next??? S3?

3puttssuck

744 posts

Ultimate Geek

#177257 11-Nov-2008 07:16

Yes, I have tried both the above. It has been sitting over night without the battery in it, so will try again this AM when I get to the office.
Thanks for the advice guys.

3puttssuck

744 posts

Ultimate Geek

#177291 11-Nov-2008 09:55

Ok.......got to work & replaced battery & plugged in charger for an hour. Handset got Very Very hot again....... did a hard rest.......screen says "Smart Mobility " and has been hanging like this for 40 mins. AAAAAAAAARRRRRRRRRRRHHHHHHHHHH!!!

Of course Trade Me seller told me in email last night that is was working fine right up until the day before she shipped it.

zocster

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#177348 11-Nov-2008 15:51

try following this thread.

Andy Ghozali Geekzone Member	E: andy@ghozali.ru M: +64 21 395 458 A: Andy's Business Services, 231 High St, Christchurch 8011, NZ
www.andy.mobi

3puttssuck

744 posts

Ultimate Geek

#177363 11-Nov-2008 17:05

Thanks Zocster. Tried the link but inside the mtty.exe link is broken. I believe that Windows Mobile Device Centre may have messed up my rom somehow after reading that forum because thats when I started having problems just after trying to sync for the first time. Anybody know where I can get a new device from in Chch instead of sending to Akl for one. I think that maybe I have cooked it also as when I remove the battery when it gets Very Very hot it smells like burnt electronics.

zocster

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#177377 11-Nov-2008 18:05

are you in Christchurch? hmm so are you telling me it is now NOT turning on? Did you say that it is staying at 'smart mobility' screen?

Andy Ghozali Geekzone Member	E: andy@ghozali.ru M: +64 21 395 458 A: Andy's Business Services, 231 High St, Christchurch 8011, NZ
www.andy.mobi

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3puttssuck

744 posts

Ultimate Geek

#177387 11-Nov-2008 18:44

Yes I'm in Chch. It was getting to smart mobility screen yesterday but today not turning on at all.

zocster

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#177388 11-Nov-2008 18:46

slliwgd: Yes I'm in Chch. It was getting to smart mobility screen yesterday but today not turning on at all.

If it's fried I'm afraid I can't help you and can only be done by MobileFone Repair unfortunately, I don't have the gear nor knowledge of the touch.

Andy Ghozali Geekzone Member	E: andy@ghozali.ru M: +64 21 395 458 A: Andy's Business Services, 231 High St, Christchurch 8011, NZ
www.andy.mobi

3puttssuck

744 posts

Ultimate Geek

#177399 11-Nov-2008 19:46

Now I'm not sure it is fried, I can get it into bootloader 3 colour screen when plugged into mains power but not when on usb power via pc..... so who would know ?? And I have no idea how to reflash anyway.

zocster

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#177401 11-Nov-2008 19:58

Now you're talking, I can help you then!

Hmm .. what's the best way, show day?

Andy Ghozali Geekzone Member	E: andy@ghozali.ru M: +64 21 395 458 A: Andy's Business Services, 231 High St, Christchurch 8011, NZ
www.andy.mobi

3puttssuck

744 posts

Ultimate Geek

#177403 11-Nov-2008 20:09

Man, I was hoping somone would say that lol. I'm out of town on business tomorrow. In town on Thursday. What line of work are you in. I could drop of to you on thurs sometime.

zocster

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#177404 11-Nov-2008 20:11

Well PM me! Thursday is good you can drop it off to me at work down Print Place.

Andy Ghozali Geekzone Member	E: andy@ghozali.ru M: +64 21 395 458 A: Andy's Business Services, 231 High St, Christchurch 8011, NZ
www.andy.mobi