Nokia Care in Newmarket, Auckland - direct competition against Mobilefone Repair?

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heavenlywild

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#30298 3-Feb-2009 23:17

Have I been living in a cave or has there been no news regarding the new Nokia Care centre in Newmarket, Auckland?

I see on Nokia Care's webpage there is a section on tracking your mobile's repair progress. Is Nokia competing against Mobilefone Repair and offering their own service centre? If that is the case, BRILLIANT!

I don't think they are open for business yet.

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scottjpalmer

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#193854 3-Feb-2009 23:27

That is what Nokia Care Centres do overseas - they are the repairers. Of course MFR will still have all the other brands to keep them going.

heavenlywild

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#193856 3-Feb-2009 23:30

Excellent, so they are competing against MFR? Many have suffered in the hands of MFR, as clearly documented on this site from time-to-time.

I look forward to Nokia repairing and looking after their own customers directly!

paradoxsm

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#193867 4-Feb-2009 01:02

Ha, like you couldn't see that coming! I wonder if MFR will be hocking off cheap parts now?

I wonder what nokia's prices are with out of warranty recasing an N95? mine (friend upgraded and give his bashed up one to me) is in a very sorry state of repair and I'd love a new casing. But, it works perfectly having never been touched by the scalpels of MFR.

scottjpalmer

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#193869 4-Feb-2009 01:11

paradoxsm: . . . in a very sorry state of repair and I'd love a new casing. But, it works perfectly . . .

That's something for Nokia to be proud of - they should sponsor you a new one so they can add that to a reliability marketing campaign!

BrentR

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#193884 4-Feb-2009 08:16

It is open and running now.

MFR are no longer the warranty repair agent for Nokia in New Zealand I've been told :)

Good news IMO.

heavenlywild

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#193888 4-Feb-2009 08:32

It's open? Great news! It looks pretty posh from the outside.

Anyone had any first hand experience dealing with them?

nate

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#194561 7-Feb-2009 01:06

Taken tonight on my way home, wasn't specifically looking out for it, will try to go past during the day and take some better photos.

For those who don't know where it is, it's in Newmarket on Khyber Pass Rd, bottom end closer to Broadway. It's directly opposite Lion Breweries, across the road from the BP.

BrentR

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#194566 7-Feb-2009 07:41

Relevant contact details are:

435 Khyber Pass Road, Newmarket
1023
Auckland

Phone: 0800 665 481

E-mail: auckland@nokiacare.co.nz

Found here :)

Ragnor

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#194611 7-Feb-2009 11:59

Sweet another reason to stick with Nokia phones...

NZtechfreak

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#195097 10-Feb-2009 13:00

Cool, I might take my old N95 there and see what it costs to get it sorted (flex cable failed, along with the LED screen, battery cover is boken, could do with a new shell...).

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heavenlywild

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#195111 10-Feb-2009 14:03

It sounds like my phone is in the same state as yours NZtechfreak. Update us on how you go with Nokia Care and the cost.

ninjabear

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#196477 18-Feb-2009 11:23

paradoxsm: Ha, like you couldn't see that coming! I wonder if MFR will be hocking off cheap parts now?

I wonder what nokia's prices are with out of warranty recasing an N95? mine (friend upgraded and give his bashed up one to me) is in a very sorry state of repair and I'd love a new casing. But, it works perfectly having never been touched by the scalpels of MFR.

It should be around $150

scottjpalmer

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#197433 23-Feb-2009 13:13