Ok … GRRRR … I just have received my new E-Ten / Acer X610 (still factory shrink wrapped) which has WM6.1 off Trademe and I’m already having major issues with it. I currently have a Vista Media OS and have been using the Device Manager that’s native with Vista just fine with my other 2 WM devices (one is WM6.0 and the other is WM 2003). When I connect my X610, the computer doesn’t even blink once that it recognizes that a device has been connected, BUT if I use the same cable that came with the X610 on my Okta Touch and Navman, they both connect first time and Synch without a problem. When I reconnect my X610, nothing happens except the red charging light comes on and charges up fine. Just to be on the safe side, I have also done a few other “blind” testing like a soft reset of the phone, a full reboot on the phone (where it reinstalls all the bundled programs from scratch), have swapped USB sockets on my laptop, rebooted the laptop a few times, have ticked & unticked the Connections box in “USB to PC” (located in Start>Settings>Connections>USB to PC) and even plugged my X610 here on the work computer … nothing works and the charging light just comes on and charges up fine. I hope this can be solved as I really can’t be bothered entering all my Contacts manually and what’s the point of having a WM if you can’t use it properly!!