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jbasport

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#3481 17-Feb-2005 01:06
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When I try and connect my Palm Tungsten T3 to my Toshiba Tecra Celeron M 1.5ghz I receive the following message when I press the 'sync' button. "USB Device not recognized. One of the usb devices has malfunctioned" I also receive an error message on the T3 "The connection between your handheld and the desktop could not be established. Please check your setup and try again".

Thanks
Terry Savage

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freitasm
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#12891 17-Feb-2005 07:31
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Have you installed the Palm Desktop software before connecting the cradle? If so, have you rebooted since then?

Perhaps try reinstalling the Palm Desktop software again. Also check that it is not connected to a USB HUB, but directly to your computer.





 

 

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jbasport

3 posts

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  #12936 17-Feb-2005 23:34
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Have done as you say but still no luck I am afraid. Any other thoughts?

Regards
Terry

 
 
 
 


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#12941 18-Feb-2005 07:56
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Could it be a defective cradle? You should try with another computer to see if it works.




 

 

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jbasport

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  #12967 18-Feb-2005 22:26
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Hi
I have tried it with the cradle and with just a hotsync lead on its own but still no luck. any further thoughts?

Regards
Terry

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