Nokia E75, Exchange E-mail oddity

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thrashcardiom

30 posts

Geek

#39224 11-Aug-2009 15:55

I set my E75 up with Exchange push mail a few weeks back and it has been behaving itself nicely until yesterday. During an update the screen suddenly started flashing, basically redrawing itself over and over. The only way I could get it to stop was to do a hard reset which of course means full set up of everything again.

Everytime I set it up it works fine until I set it ExchangeMail again. When it starts updating it all goes well until it reaches Monday's e-mail and then it goes into its redraw routine.

I can't see anything particularly odd about e-mails received on Monday. I have just deleted them all but have yet to reset up the phone. I'm just wondering if anyone else has experienced this or has heard about this and knows of a permanent solution.

NonprayingMantis

6434 posts

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#246575 14-Aug-2009 14:18

I haver E75, with exchange mail set up. No problems here apart from the occaisonal screen hang which rights itself after 5 or so seconds.

tonyhughes

Hawkes Bay
8476 posts

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#246591 14-Aug-2009 14:55

XT E75 here with Exchange Push. No such issues.

thrashcardiom

30 posts

Geek

#247986 18-Aug-2009 07:08

The problem must have been caused by one of the e-mails. After deleting and once I got around to re-setting up Exchange Push there have been no problems. I didn't see anything particularly odd or different about the e-mails though.

If it happens again, I will have a closer look at them and maybe delete them one at a time until I identify the once causing the problem.

thrashcardiom

30 posts

Geek

#254253 9-Sep-2009 07:12

I have had this problem occur three times now and have had to reset my phone each time. I'm unsure of the cause but other people experiencing the same problem seem to think it has something to do with either the Active screen or E-mail Updates being enabled. Turning either one off should prevent the problem from re-occurring.