Okta Touch Upgrade Problems

Forums › Windows Phone and Windows Mobile › Okta Touch Upgrade Problems - HUGE

vastlyl0st

5 posts

Wannabe Geek

# 41948 25-Sep-2009 20:14

I've brought an okta touch, and started doing the upgrade (from www.telecom.co.nz/oktatouchupgrade). Follwed required steps and got as far as clicking yes to update, computer crashed and usb / sync connection was lost with okta. Okta is now displaying a red,green,blue,white stripped screen with the following text:

VOGU100
SPL-0.36.0000
CPLD-3

Tried to restart okta, but still get same screen.

Any help please???

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2106 posts

Uber Geek

# 258436 25-Sep-2009 20:43

That's the bootloader screen. Run the Rom Update Utility again and see what happens. Make sure:

your pc doesnt time out

the screen saver is off

the update is the only process running

- Telstra HTC Touch Pro2 - Energy ROM WM6.5.5 20 Oct/Cyanogen Mod Froyo 2.2 - R.I.P
- AT&T Galaxy S Captivate 16GB on XT (now with brother)
- Samsung Galaxy S2 on XT- Runs ICS 4.0.3 Resurrection Remix 9.2
- Business Hours - Work In The Electricity Industry, After Hours - DJ/Turntablist - Will Scratch Vinyl For Free'
- What's next??? S3?

Mofofofo

41 posts

Geek

# 258560 26-Sep-2009 15:24

You could also give winmo 6.5 a try too, I just got an okta a few weeks ago and recently flashed it to 6.5, really nice OS

vastlyl0st

5 posts

Wannabe Geek

# 258568 26-Sep-2009 15:58

I've got the new update installed now, and windows is running fine. Only problem is that I can't make/receive calls and txts. Rung Telecom who took me through the steps to program the cell number into it again. That didn't solve the problem. Took phone into a telecom shop. They reset the network connection to my phone. That didn't solve problem either. So I'm stuck yet again. I'm not to keen on putting winmo 6.5 on it just yet or until I get it working! . Any more help this time?

Damager

2106 posts

Uber Geek

# 258572 26-Sep-2009 16:09

This is a common issue after a firmware upgrade. Call Telecom and ask them to allocate your number to a dummy esn for say 5 minutes. This is to ensure your phone is completely disconnected from the network. Then ask them to reconnect your phone number back to the Okta's esn.

You should be golden after that.

Telecom should add some instructions to disconnect the phone from the network, so the upgrade is done offline.

vastlyl0st

5 posts

Wannabe Geek

# 258575 26-Sep-2009 16:16

Before Telecom reset the network connection to my phone, they took the battery out of the phone and left it out for 10-15 mins afterwards as well. Is that the same kinda thing as you are suggesting?

johnmo

93 posts

Master Geek

# 258576 26-Sep-2009 16:21

Where can you get the 6.5 update from?

Damager

2106 posts

Uber Geek

# 258577 26-Sep-2009 16:22

Not really, i would say resetting the network connection i believe is pretty much just disconnecting and reconnecting the phone, like a calling bar.

What needs to happen is that your phone number needs to be **** completely disconnected from the esn**** . If you have a bung 027 around somewhere, use that to dump your phone number on for a few minutes. And then reallocate the phone number back to the okta esn.

cheers

vastlyl0st

5 posts

Wannabe Geek

# 258584 26-Sep-2009 17:11

rung Telecom and did the above, all is working now, thanks heaps!

Damager

2106 posts

Uber Geek

# 258585 26-Sep-2009 17:13

vastlyl0st: rung Telecom and did the above, all is working now, thanks heaps!

happy to be of help

nothing sucks more than not being able to call/text in the weekend!

vastlyl0st

5 posts

Wannabe Geek

# 258587 26-Sep-2009 17:16

yEp, and it had to die right after I told everyone my new number lol

Damager

2106 posts

Uber Geek

# 258588 26-Sep-2009 17:16

johnmo: Where can you get the 6.5 update from?

Google XDA Developers and PPCGeeks.

Search the HTC Vogue forums and you're golden :-)

Mofofofo

41 posts

Geek

# 258594 26-Sep-2009 17:58

johnmo: Where can you get the 6.5 update from?

The one I got was nfsfan's one, its carrier generic so it doesnt override any settings, but I would still write it all down just incase, you might also need to use Imcokes 2.31 unlocker first too

Only problem ive had is, When the okta had winmo 6.1 I bluetoothed my contacts over from my old phone, but now when I try it with 6.5 it fails, anyone else had this prob?, file transfer still works fine, maybe 6.5 uses a new format for contacts.

Delete

13 posts

Geek

# 258970 28-Sep-2009 13:12

Mofofofo ...Im looking at flashing my vogue to nfsfan's 6.5 . Are you saying you did use the 2.31 unlocker? Cause i'm currently running the okta touch 6.1 upgrade like you were .
Also did you update your carrier setting's with the TNZ cab ? Did the 6.5 rom upgrade your radio or did it stay the same as the 6.1 rom radio.
Ive been reading pages and pages of forum info so it would be cool to hear from someone who took the plunge ;)

Mofofofo

41 posts

Geek

# 259114 28-Sep-2009 20:01

Yea I was a bit sus about doing it, so I wrote everything down (from ##778#), started off with cokes unlocker, then did v13 of nfsfans which doesnt need a carrier cab as its generic, and na it didnt change the radio so no need get the phone reconnected.

Delete

13 posts

Geek

# 259132 28-Sep-2009 20:49

Yeah I was totally suss ..but I did the same and can confirm it all went to plan . Damn this new OS is leagues ahead of 6.1 . Do you have any navigation software loaded?

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