HTC Snap - USB Windows XP connection issue... (SOLVED with thanks)

Forums › Windows Phone and Windows Mobile › HTC Snap - USB Windows XP connection issue... (SOLVED with thanks)

BadCam

103 posts

Master Geek

Topic # 57479 15-Feb-2010 10:20

I've just purchased the HTC Snap and have tried to connect it to my Windows XP PC. The PC finds the device and it's recognised as an SmartPhone USB Sync device. Windows can't find the driver. Do I:

Use the disc that came with the phone? Does it have a driver on the disc? Or, get windows to search the net for the driver? Should Windows just recognise the device?

I'm asking because:

1) I still have a few days to take it back and don't wish to open the Disc cover (it's sealed) so that everything is in the best possible condition should I decide to return it.
2) I've tried the HTC worldwide site and can't find a driver there.
3) A point ot note. I may have a service turned off that the HTC and Windows requires for the device to connect. I've tweaked this PC using Black Vipers website: http://www.blackviper.com/WinXP/servicecfg.htm

Any suggestions would be greatly appreciated.

Thanks.

freitasm

BDFL - Memuneh
61305 posts

Uber Geek
+1 received by user: 12044

Administrator

Trusted

Geekzone

Lifetime subscriber

Reply # 299005 15-Feb-2010 10:25

With Windows XP you have to use the CD. On Windows Vista and Windows 7 it downloads automatically from Windows Update.

Backblaze cloud backup (personal and business) | Geekzone broadband switch | Amazon (Geekzone aff) | MightyApe (Geekzone aff) |

My technology disclosure | Business Transformation | Enterprise Content Management | Customer Relationship Management

nitrotech

1231 posts

Uber Geek
+1 received by user: 152

Reply # 299008 15-Feb-2010 10:39

Download activesync from Microsoft that should sort it, as Mauricio points out the sync centre is built in for Vista and 7 but you need activesync for XP