I'm trying to get my dad's Nokia 6120 classic phone to talk to an exchange server at his work so that he can sync his contacts and calendar to the phone. I've downloaded and installed the latest version of Mail For Exchange (3.x) and put what I think are the correct settings in, but the phone refuses to sync. I have no problem sync'ing to the same exchange server and user account with Mail For Exchange and the same settings on an N97 either via WiFi (Maxnet) or 2degrees' network. I'm thinking the reason for my problems may be that I'm using the wrong Telecom APN because I can't even navigate to the server using the phone's built in browser...
First some basic info. The Exchange server is Exchange Server 2003 SP2 with ActiveSync enabled (generally as well as for the user account of interest), running on IIS 6 and Windows Server 2003. Access to the server is via https. Note that the server certificate is self-signed, so I'm wondering if this could be part of the problem.
Attempting use Outlook Web Access in the 6120c's browser first gives me the message:
"Opening a secure connection. Content cannot be seen by anyone else."
I select "yes", and shortly after receive a very unhelpful error message:
"Web: unable to perform operation."
I have tried all the APNs that I know of (TelecomContent, TelecomDefault, TelecomData, and TelecomDirect although I'm not sure my settings for direct.telecom.co.nz are correct) and the result is the same for each.
Usually attempting to sync from within Mail For Exchange quickly gives the message:
"System error. Try again later."
Very cryptic! The only further tidbit of information I could get is that when trying to look up a user in the "Comp. Dir." app that comes with Mail For Exchange I get the message:
"Server does not support secure connection. Change Profile > Connection > Secure Connection to No."
This is a setting within Mail For Exchange which is logically set to "yes" because we're trying to connect via https. Changing it to "no" results in sync attempts timing out after about 30 seconds as expected (because the server doesn't host any http services). Using "no" and overriding the default port with port 443 doesn't work either. Note that the N97 works with secure connection enabled using the default port.
I have administration access on the exchange server so I can change configuration if necessary. I have already tried setting SSLAlwaysNegoClientCert to "TRUE" based on the advice found in this blog. The setting doesn't appear to have helped in itself, but that might be because I can't figure out how to get the certificate onto the phone.
Any help would be much appreciated!