E72 - Multiple Issues

Forums › Legacy mobile platforms (Windows Mobile, Palm OS, Web OS, Symbian, Meego, Blackberry) › E72 - Multiple Issues

prodigy21

19 posts

Geek

#61140 10-May-2010 15:21

Hi Guys

I am currently running latest software version 031.023 on E72-1, RM-530 and have couple of major issues.

--> Unable to copy/back up phone memory contacts to memory card - This has always been an issue, even with earlier firmware's.
--> The mobile doesn't indicate 'battery full' while charging through charger, even if I put the device on charge overnight. However, the 'battery full' indicator works fine when the device is charged using USB Cable. Interesting point to note here is that 'battery full' indicator works if I reconnect the AC/DC charger to the device once the battery is fully charged using the USB Cable. This issue started after updating to FM version 031.023

The above issues seem very weird. I have done some intense online research only to find no answers. Any help to resolve these issues would be greatly appreciated.

Cheers

johnr

19282 posts

Uber Geek
Inactive user

#328545 10-May-2010 15:40

Is this a import or NZ sold?

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prodigy21

19 posts

Geek

#328552 10-May-2010 15:49

This is an import.Bought overseas.But did not have the battery indicator issue before.It only started after upgrading to FM Version 031.023.The contact back up issue though has always been there.

BrentR

1315 posts

Uber Geek

Trusted

#328554 10-May-2010 15:49

I've always been able to do a backup to memory card on all variants of firmware ( I do this on a weekly basis). Have you tried a different memory card?

I haven't heard of the charging issue, I've got mine on charge via the 2mm charger now to try it out, always appears charged off the USB charge every night though (as you've said)

prodigy21

19 posts

Geek

#328570 10-May-2010 16:11

BrentR: I've always been able to do a backup to memory card on all variants of firmware ( I do this on a weekly basis). Have you tried a different memory card?

I haven't heard of the charging issue, I've got mine on charge via the 2mm charger now to try it out, always appears charged off the USB charge every night though (as you've said)

Initially I tried it on the Nokia memory card that came with the device and had no luck. Hence, I bought a new memory card but it still didnt work. And it never has.

Charging issue is certainly a strange one. I put the device on 2mm charge today at 1318 (NZT) when the bar dropped to five and noticed it was still charging at 1530 (NZT). I immediately took it off 2mm and put it on USB and result is the same. It is still charging. So, effectively the device has been on charge from 1318 (NZT) to 1610 (NZT) and hasnt fully charged.

prodigy21

19 posts

Geek

#328804 11-May-2010 10:11

johnr: Is this a import or NZ sold?

John, I might have resolved both the issues. I am just going to run some trails, like charge half way through, charge once the battery is fully drained, etc and monitor the performance/results over the next few days. Once successful, I will update here...

Thanks again.

prodigy21

19 posts

Geek

#328805 11-May-2010 10:12

prodigy21:
BrentR: I've always been able to do a backup to memory card on all variants of firmware ( I do this on a weekly basis). Have you tried a different memory card?

I haven't heard of the charging issue, I've got mine on charge via the 2mm charger now to try it out, always appears charged off the USB charge every night though (as you've said)

Initially I tried it on the Nokia memory card that came with the device and had no luck. Hence, I bought a new memory card but it still didnt work. And it never has.

Charging issue is certainly a strange one. I put the device on 2mm charge today at 1318 (NZT) when the bar dropped to five and noticed it was still charging at 1530 (NZT). I immediately took it off 2mm and put it on USB and result is the same. It is still charging. So, effectively the device has been on charge from 1318 (NZT) to 1610 (NZT) and hasnt fully charged.

Brent, I might have resolved both the issues. I am just going to run some trails, like charge half way through, charge once the battery is fully drained, etc and monitor the performance/results over the next few days. Once successful, I will update here.

Thanks again.

johnr

19282 posts

Uber Geek
Inactive user

#328806 11-May-2010 10:14

I wish I could load 031.023 onto my handset with no hacks

BrentR

1315 posts

Uber Geek

Trusted

#328810 11-May-2010 10:26

johnr: I wish I could load 031.023 onto my handset with no hacks

Talk to your buddies over at Variant Approvals :P

johnr

19282 posts

Uber Geek
Inactive user

#328813 11-May-2010 10:29

BrentR:
johnr: I wish I could load 031.023 onto my handset with no hacks

Talk to your buddies over at Variant Approvals :P

I have

prodigy21

19 posts

Geek

#328824 11-May-2010 11:04

johnr: I wish I could load 031.023 onto my handset with no hacks

Yea, I know that feeling. I was like that when I got my Vodafone N95 back in the days. Guess this is an advantage of buying in overseas. By the way, any idea when 031 will be available on NZ Voda devices?

prodigy21

19 posts

Geek

#330892 17-May-2010 13:39

Resolution:

Any contacts saved in phone memory with special characters will prevent the device from making a copy/back up to memory card. This will affect entire phone book, not just that single contact. In my case, I was a contact with only '????' and I could back up the moment I deleted that particular contact.

Regarding the 'battery full' indicator, it takes an extremely long time to get 'battery full' indicator if the device is connected to the internet via service provider (not WLAN) while on charger. In fact, I've not seen it reach full battery status even after an overnight charge via charger and when connected. It will only reach full battery status on mains charge when there are no active service provider data connections or when the device is charged via USB cable.

I have tried, tested and monitored the above and can confirm my issues are now resolved.