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1554 posts

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#61200 11-May-2010 22:35
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I have this problem with my Nokia 5800 when it comes to downloading emails, for some reason it no longer downloads new emails. Everytime I clear the email account, it just downloads last weeks and not new ones. Any ideas how to fix? I have looked all through the phone for a setting but cant find one, and done a hard reset. I'm using both Vodafones Broadband Lite and my home Wi-Fi network to try and retrieve new emails if thats any help.

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  #329173 11-May-2010 22:39
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What kind of email are you using? POP/IMAP or Exchange?

If POP/IMAP are you using Nokia Messaging or have you configured your inbox manually?

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  #329176 11-May-2010 22:51
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POP/IMAP and trying to retrieve from Gmail. The phone did all the settings automatically apart from username and password obviously. Was working fine until now


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  #329182 11-May-2010 23:00
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You can't be using pop & imap at the same time on the same email address on the same client on the same device

Break it down for us pop or imap

Is the handset software / firmware up to date?


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  #329208 12-May-2010 07:41
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It's using Imap and software and firmware is up to date

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