Hi,
I am writing to you out of desperation. I have searched the internet for some help with this problem because I have recieved no response from the manufacturer. I converted a 2Gb CF card after filling it up with MPEG files. After converting the card it showed nearly 4GB of available memory. I tried to copy a folder full of MP3 files over and it told me that the was insufficient memory. It also said to check whether the files were write protected, which they are not. I found an earlier post that addressed this issue and I had alread tried to do all that was said.

replied on 30-JUN-2005 19:51

Lynn, this was discussed before, but I will extend the answer...

All memoy cards are formatted for use, like a floppy disk would be. An old format is called FAT. One of the limits of this format is that one can only place a specific maximum number of files on the root folder (\). The next format was FAT32 which increased this limit.

If you card is currently formatted in FAT then you can only put a certain number of files on the root folder, regardless of how much space is left on the card and regardless of any software to compress the space. The easiest thing to do is to create folders (also called directories) and store the files there.

The best option is to download a program like Pocket Mechanic and check what's the format on this card. If needed reformat the card using FAT32 - meaning eveything will be erased so make sure you havea backup of user files, and program ready to reinstall after that.

Even so, it is still important to keep files in folders and organised to reduce clutter.

Regarding the problems with registration: are you sure you are sending the e-mails to the correct support address for this developer?




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Mauricio Freitas (Geekzone Admin, Microsoft MVP Mobile Devices)



How else can I create a directory to copy additional files which I put into a folder and copy them onto my expanded CF Card? I put all of my MP3 files into a single folder and Like I said, I tried to do this via Active Sync like the Mauricio suggested with no success. I also tried to copy the files from my SD Card to my CF card on my HP iPAQ hx2495 and was told the same thing. What do I need to do to resolve this issue as it just doesn't make sense. I am VERY frustrated with the manufacturer for not providing a help file with the programme that would address this and any other issue that may arise as a result of using their programme. I am also upset that they have no online support and that they don't have a US tech support line that you can call for assistance in using their programme that they speak so highly about. I also noticed that it only compresses MPEG files. When I asked it to convert my SD card that had MP3, Cab and other files on it, it ran through the conversion process without swelling the size of this card at all. It did do it one time before when I initially installed it, my 1Gb SD card was converted to a 3Gb card. However after it converted my SD card it rendered all the programme icons on this card inoperable. All the icons changed to little white boxes with blue bars on top. Even after re-installing the programmes the icons didn't change. When I clicked on them I got an error message that said that the file was missing and that I needed to reinstall the programme. Even after installing the programmes, all the programme icons remained the same. It was only the programmes that I installed onto the main memory that were unaffected by the programme.

I would GREATLY appreciate any help you can give me with regards to this issue. Please CC me at work using this email address sogunmola at argentmortgage dot com.

THANK YOU,

Sheni.