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Forums › Windows Phone and Windows Mobile › Not able to access the dial-pad during phone call after screen time-out?


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Master Geek
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Topic # 70609 27-Oct-2010 14:49
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I've got a HTC Trophy here, and I don't seems to be able to access the dial-pad during phone call after screen time-out.  Has anyone encounter this issue with their Windows Phone 7?

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248 posts

Master Geek
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  Reply # 396324 27-Oct-2010 15:03
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This may be an user error... Looks like sometimes it detects the phone if off my ear and it wakes up the screen...

However, in my humble opinion... This could also be viewed as an usability issue, especially when I have the phone on speaker rather than glued to my ear... (Imagine waiting to get through call center) Then I have to fumble and wait for the screen to come alive...

BDFL - Memuneh
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  Reply # 396326 27-Oct-2010 15:05
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Can't you just press the on/off button or it doesn't work when in call?

I placed a test call here but it wouldn't timeout the screen - it was on for 1:30 min when the setting is 30 seconds.





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248 posts

Master Geek
+1 received by user: 1


  Reply # 396332 27-Oct-2010 15:26
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No, the on/off button doesn't appears to cancel the screen time-out.

I had the screen time-out set for 1 minute (the default value).

An interesting thing, as I frantically tried to touch the screen and get it to wake up, it appears the dial-pad is still active (just invisible).

I end up turn off the phone and turn it back on again :|

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