Smartphone2 Mail Sync issue

Forums › Legacy mobile platforms (Windows Mobile, Palm OS, Web OS, Symbian, Meego, Blackberry) › Smartphone2 Mail Sync issue

DanDotNet

76 posts

Master Geek

#7204 28-Mar-2006 16:43

Hi All, I have some funny issues with trying to use email on my phone.

The problem is as follows:

I have my own domain name and the host uses the following mail suite "@mail web system"

The problem is, they dont have exchange servers so I cant sync my email using activesync.

The other very annoying (and unusual) problem is, if I try to use the IE browser on my smartphone to log into the webmail as I would do on a normal pc, it ALWAYS denies my authentication despite me using the correct password, the same happens with using the WAP client of the mail system.

My host said this could be an issue with my phone/browser. Anyone know what I can do here?

If it is a browser issue on my phone, how can I fix this?

freitasm

BDFL - Memuneh
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Geekzone

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#31666 28-Mar-2006 16:55

You can synchronise to this server via ActiveSync, if you use Microsoft Outlook as the client. If you have ActiveSync 3.8 you should be able to also perform a remote ActiveSync, providing you have network access to the PC running this ActiveSync instance.

You can also synchronise e-mail via IMAP, simply create a new messagin account, type IMAP, etc.

The Pocket Internet Explorer software on Windows Mobile 2003 Smartphone does not support frames, could it be a problem?

DanDotNet

76 posts

Master Geek

#31667 28-Mar-2006 17:08

freitasm: You can synchronise to this server via ActiveSync, if you use Microsoft Outlook as the client. If you have ActiveSync 3.8 you should be able to also perform a remote ActiveSync, providing you have network access to the PC running this ActiveSync instance.

Well for the above, whwn I try, I keep getting an error message "the server your are connecting to is not an ActiveSync Exchange server... Or are your refering to my own pc here?

You can also synchronise e-mail via IMAP, simply create a new messagin account, type IMAP, etc.
Havent tried this, will try...

The Pocket Internet Explorer software on Windows Mobile 2003 Smartphone does not support frames, could it be a problem?

not sure but if it is, how does this relate to authentication?

freitasm

BDFL - Memuneh
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#31668 28-Mar-2006 17:16

I am referring to your own PC. ActiveSync (up to 3.8) and Windows Mobile (before 5.0) have a "remote synchronisation" feature. You can create a partnership over the USB cable and then setup a remote synchronisation over a network - Internet, LAN, etc. This will use the ActiveSync program as a server. This is not the same as Exchange ActiveSync.

Not sure, how do you know the authentication is denied? Do you have an error message? Remember to enter the password on multitap, without T9 enabled. T9 will enter its own word and you can't see the password since everything is "****".

freitasm

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#31669 28-Mar-2006 17:19

Of course, for the remote synchronisation to work your PC must be connected to the network all the time (or at least when you want to synchronise), and proper firewall configuration must be in place to allow some ports through to the PC running ActiveSync.

DanDotNet

76 posts

Master Geek

#31670 28-Mar-2006 17:20

I'll try that remote activesync feature.

I never enable T9 ! I hate it :-) And yes, when using IE I get an error message telling me I entered a wrong username or password (which I guarantee 1000% is not the case, I even changed the password to make sure this isnt the case, yet still the same problem.

DanDotNet

76 posts

Master Geek

#31671 28-Mar-2006 17:23

yeah that will be the limitation with the remote activesync since I dont leave my computer online all the time...

I just wish this whole process was a lot simpler, I have no idea why it is that frustrating yet I would love to be able to access my email from my phone, my host tried all the Wap/IE options on a jasjar and had no issues, but has no SP2 to test things on

freitasm

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#31673 28-Mar-2006 18:02

Is the authentication a form with some parameters? I have this same kind of problem with the login page here on Geekzone and Windows Mobile devices - already reported to MSFT.

As for the synchronisation. The requirements stated are either Microsoft Outlook or Microsoft Exchange, if you want full synchronisation.

If you want to synchronise e-mail only and do not use either of those, then you can try IMAP.

Synchronisation to Exchange does not require SP2, it is only needed if you want direct push enabled, which only works with Windows Mobile 5.0. There are other forms of push e-mail available for Windows Mobile 2003 and Windows Mobile 2003 Second Edition (check Exchange AUTD for example).

You can also try a hosted Exchange service, 4Smartphone.net for instance. They are running Microsoft Exchange Server 2003 SP2.