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Forums › Legacy mobile platforms (Windows Mobile, Palm OS, Web OS, Symbian, Meego, Blackberry) › MY I930 SMARTPHONE
GABE2212

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Wannabe Geek


#7943 23-May-2006 11:21
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I HAVE BEEN TRYING TO GET MY I930 TO SYNC UP WITH MY COMPUTER. SOMEONE STOLE THE DISK THAT CAME WITH PHONE. SO FIRST OFF, WHAT DO I DOWNLOAD FROM MICRO SOFT WEB , IF THIS IS THE SITE TO GET THINGS STARTED. I HAVE DOWNLOADED 3.8 ACTIVE SYNC AND NO LUCK. IT TELLS ME DEVICE NOT DETECTED... PLEASE CAN ANYONE HELP. I AM GOING ON A WEEK.  ANY ADVISE PLEASE.....CryCry

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freitasm
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#36371 23-May-2006 11:41
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ActiveSync 3.8 is the software you need. Once you install it and run for the first time it will start a search for new devices. At this moment plug the Pocket PC and it should find it for the first time.

Make sure you plug the Pocket PC directly to a USB port, not to a USB Hub. Also, if the search failed before, right-click the ActiveSync icon in the system tray and click Connectio Settings: make sure the Allow Connection to USB option is set.




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GABE2212

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Wannabe Geek


  #36377 23-May-2006 12:25
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I did what you had advised me to do. Now I have a yellow question mark on the usb connection and I am trying to reinsatall it and it's not working....

freitasm
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#36378 23-May-2006 12:30
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Sometimes the ActiveSync download on Microsoft's website doesn't have all the device ids. It looks like this is the case. You should try contacting Samsung to get their version of ActiveSync, install that first then update with ActiveSync 3.8 on top of that.




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