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Topic # 8280 17-Jun-2006 10:21
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I recently have gotten a T-mobile MDA. I decided not to get the $20 or $30 a month e-mail service because I have wi-fi most places I am at. I have setten up my MDA to sync with outlook and I get my new e-mail when i sync with my computer, HOWEVER, i have been unable to set up the ability to check new e-mail (without using internet explorer) when I have wi-fi access.

Does anyone know if it is possible, or perhaps they only allow it if you use the GRPS system? I thought i had figured it out, but it says it cannot reach the site when i have tried...

ANy help would be great,
Thanks!
-josh

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Reply # 38835 17-Jun-2006 10:51
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It is possible, there's no lock on the device itself that prevents you accessing another e-mail account. What you have to find out is if the network where the wi-fi access point is attached to allows access to external OP servers - some don't.

Also, the way the Outlook works, sometimes if you have an item in the outbox it will try first to log into the smtp server, and if it fails it will simply say "can't connect to email", which is not exactly the case. It could be that the smtp server you are using does not allow access from other networks.

Check that you don't have anything in the Outbox folder, then try connecting. Also make sure you have configured the correct ports (if not the standard) and the password (use the on-screen keyboard, because it's better than the handwriting recognition, if you use it).

Also, download the free VxUtil (www.cam.com) and use it to PING the pop server and see if you can actually reach it.





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