Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


302 posts

Ultimate Geek
+1 received by user: 6

Trusted

Topic # 8539 8-Jul-2006 21:16
Send private message


Air New Zealand e-mails electronic tickets in .pdf format.  When I receive such tickets on my i-mate SP3 (WM SP 2003SE) ClearVue PDF version 2.41 produces as error message ('invalid format') and does not open the .pdf file, even though it appears to be completely downloaded to the 'phone.

Westtek informed me that: "The 'invalid format' message is displayed because your document is encrypted. ClearVue PDF version 2.41 does not support encrypted documents. You can check if a document is encrypted by opening the PDF document from the desktop and checking the 'Security' setting from 'File | Document Properties'. If the document is password protected or any [my emphasis] of the security options are listed as not allowed then the document is encrypted. We are planning support for encrypted PDF documents in a future release of ClearVue for the Smartphone scheduled for summer/fall 2006."

This issue does not appear to be mentioned in the Westtek FAQ. I do not believe it is what most users would understand by "encrypted". It cripples ClearVue PDF from my point-of-view since I often receive .pdf files (such as Air New Zealand electronic tickets) which for example have "Commenting" "Not Allowed". Is any other Smartphone user able to confirm this problem, re Air New Zealand electronic tickets?

Create new topic
BDFL - Memuneh
61316 posts

Uber Geek
+1 received by user: 12062

Administrator
Trusted
Geekzone
Lifetime subscriber

Reply # 40688 8-Jul-2006 22:05
Send private message

Sorry, I don't use the Smartphones, but on the Windows Mobile Pocket PC I always install Adobe Acrobat Reader - even though it's a huge software I found it actually can read more files than ClearVue.

Let's see if someone with a Smartphone shows up here...





I iz your trusted friend
5802 posts

Uber Geek
+1 received by user: 140

Mod Emeritus
Trusted
Lifetime subscriber

  Reply # 40704 9-Jul-2006 11:58
Send private message

I would give it a try but i don't have ClearVue for Imate SP2.




Internet is my backyard...

 

«Geekzone blog: Tech 'n Chips Takeaway» «Personal blog: And then...»

 

Please read the Geekzone's FUG

 


Hawkes Bay
8477 posts

Uber Geek
+1 received by user: 4

Mod Emeritus
Trusted
Lifetime subscriber

  Reply # 59109 29-Jan-2007 10:49
Send private message

From OP (this thread was and is locked... i press unlock, but nothing happens???)

ClearVue have released an updated version 3.0.554 which seems to display Air NZ e-tickets satisfactorily on i-mate SP3 (WM SP 2003 Ozone update SE).


UPDATE: SUCCESS!!! - Unlocked now :-P







Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.