Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




5 posts

Wannabe Geek


Topic # 96339 25-Jan-2012 20:11 Send private message

this is running Mango and it has a password lock on it that my daughter set..she cannot remember what the password code is and consequently I cannot get in so that I am able to do a Factory Default reset on it through the software.

I have searched the net and have tried all of the possible key sequences to try and get to a configuration page that is on many forums to get to a manual reset.

I am at and end..will it require me ringing Dell.
Will they have information that not available to the paying public.

Any help will be much appreciated 

Create new topic
3687 posts

Uber Geek
+1 received by user: 196

Trusted

  Reply # 573281 25-Jan-2012 20:24 Send private message

Press and hold down Camera + Volume down buttons and then press and hold the power button while keeping the other 2 buttons pressed.




Do whatever you want to do man.

  

138 posts

Master Geek


  Reply # 573283 25-Jan-2012 20:30 Send private message

Not sure if you have seen this thread or not. Not even sure if it applies to your situation but someone with a similar problem was able to start his phone without the SD card in and the phone would start without asking for a password. That might open the opportunity to perform a hard reset.

 

 





5 posts

Wannabe Geek


  Reply # 573301 25-Jan-2012 21:12 Send private message

Cheers billgates,

I have done that, what that does is start up the screen that asks for the phone to pc connection..and tried it with the power and tried both volume keys held whilst powering up...

I think that the path is heading toward the Dell phone call..will let you know how it goes



5 posts

Wannabe Geek


  Reply # 573302 25-Jan-2012 21:14 Send private message

thanks for the help k1w33d,

as I said to billgates, looks like the phone call to Dell

3687 posts

Uber Geek
+1 received by user: 196

Trusted

  Reply # 573311 25-Jan-2012 21:33 Send private message

xlanted: Cheers billgates,

I have done that, what that does is start up the screen that asks for the phone to pc connection..and tried it with the power and tried both volume keys held whilst powering up...

I think that the path is heading toward the Dell phone call..will let you know how it goes


when it asks for the phone to pc connection, try and connect it to your workstation where you have the zune software installed.




Do whatever you want to do man.

  

Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Edifier R1700BT speakers review: Luxury Bluetooth sounds
Posted 28-May-2017 13:06


National AI group launching next month
Posted 25-May-2017 09:54


New Zealand Digital Future, according to tech companies
Posted 25-May-2017 09:51


New Microsoft Surface Pro delivers outstanding battery life, performance
Posted 25-May-2017 09:34


Garmin VIRB 360 brings immersive 360-degree 5.7K camera experience
Posted 25-May-2017 09:30


Telecommunications monitoring report: Are you being served?
Posted 24-May-2017 11:54


NetValue partners with CRM Provider SugarCRM
Posted 23-May-2017 20:04


Terabyte looms as Vocus users download 430GB a month
Posted 19-May-2017 14:51


2degrees tips into profit after seven lean years
Posted 19-May-2017 09:47


2degrees growth story continues
Posted 17-May-2017 15:25


Symantec Blocks 22 Million Attempted WannaCry Ransomware Attacks Globally
Posted 17-May-2017 12:41


HPE Unveils Computer Built for the Era of Big Data
Posted 17-May-2017 12:39


Samsung Galaxy S8 Plus review: Beautiful, feature-packed
Posted 16-May-2017 20:14


After ten years of mail pain Spark is done with Yahoo
Posted 15-May-2017 13:12


Warnings from security firms: do not click that link or risk your computer being infected
Posted 15-May-2017 10:11



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.