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Topic # 9813 15-Oct-2006 14:29
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I have a iMate K-Jam on a Vodafone GPRS network and I am having trouble getting it to pick up e-mail remotely. I am running SBS2K3 Premium SP1 and all updates. I have installed two certificates onto my device (publishing. mydomain.local and www.mydomain.co.nz). The publishing cert allows me to synchronise my device on the local LAN. For this I have to have the server set as myservername. The www cert is the cert used when I connect to OWA. This is the side I cannot get to work. In
the instructions from the document "Deploying Windows Mobile 5.0 with Windows Small Business Server 2003", it says to enter your public DNS name and that this is the same as your OWA address (in my case https://www. mydomain.co.nz/exchange). So I input www. mydomain.co.nz. It does not seem to work for me. Am I missing something here? When I try to synchronise I get (server set to www. mydomain.co.nz) "The server could not be reached. This can be caused by temporary network connections". And the support code is 0x800772EE2.

I have also tried mail. mydomain.co.nz, myservername. mydomain.co.nz and mydomain.co.nz. To synchronise via USB I have to have the server set to myservername (the name of the server, obviously). Using the USB cable everything synchronises perfectly providing I use the myservername for the server name.

I am able to connect remotely (from a PC) to https://www.mydomain.co.nz/oma, so this proves that Outlook Mobile Access is correctly configured.

Can anyone help with the configuration of WM5 and the Vodafone connection or know of someone who has this working and would be willing to assist?


[Moderator edit (JF):  Hyperlinks removed - No DNS records]

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BDFL - Memuneh
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Reply # 48722 15-Oct-2006 17:16
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Are you running Exchange Server 2003 Service Pack 2? If yes, do you have "Enabled Direct Push over HTTP(S) set? You will also need "Enable user initiated synchronization" checked. These options are in Global Settings | Mobile Services | Properties.







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  Reply # 48727 15-Oct-2006 17:39
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Yes, I have done all of these things.

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  Reply # 48763 16-Oct-2006 09:15
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Drop Exchange from the address - all you need is your domain name. Also to have this work internally you just need to add a line to the Host file on your local PC that points www.yourdomain.com to the loacl address (this would be good for troubleshooting).

For a good explanation of error codes and fix's try http://www.pocketpcfaq.com/faqs/activesync/exchange_errors.php

The company I work for also specialise in SBS environments and we have a lot of experince with getting WM5 devices working with the Exchange component. If you would like more info just PM me.



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  Reply # 48764 16-Oct-2006 09:18
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I also note from a previous post that your are running ISA server - have you published your OMA site to ISA?




When you live your life on Twitter and Facebook, and are only friends with like minded people on Twitter and Facebook, you are not living in the real world. You are living in a narcissistic echo chamber.

 


My thoughts are my own and are in no way representative of my employer.


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