Lias:grolschie:This is totally irrelevant under the CGA. Your contract was with "ED Names" and not Microsoft. A failed controller is the retailer's problem.
Not true. Under the CGA you have a claim against both the retailer and the manufacturer.
Yep, but the retailer cannot fob you off because of anything the manufacturer does/says. Your contract with the retailer still stands, even if the manufacturer doesn't play ball.
