PS3 TVNZ ondemand - outage, broken? Parental loss of credibility...

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turb

881 posts

Ultimate Geek

#109684 25-Sep-2012 07:07

After insisting my wife and daughter would be able to catch up on Masterchef using Ondemand on the PS3, it didn't work.

Is it working for everyone else? It always used to work in the past.

I get as far as selecting the programme I want, then a black window opens with a rotating disc in the centre, and a message at the bottom of the screen saying my video will start after this advert. After 1 - 2 minutes of this I get a error message saying I've been logged out of the Playstation network. At the start there is lots of flickering on the network activity green light on the front of the PS3. Which slowly tails off to nothing.

Router restarted
All the other video services on the PS3 work
Other programmes tried
Updates downloaded
Latest firmware etc etc

I looked at the troubleshooting guide on the TVNZ website but none of their known issues seem to apply here

Interests: HTPC, Web App authoring.

bazzer

3438 posts

Uber Geek

Trusted

#691013 25-Sep-2012 11:04

Pretty sure my wife watched SS on demand yesterday, so it's working ok for us.

turb

881 posts

Ultimate Geek

#691040 25-Sep-2012 11:47

SS?

Interests: HTPC, Web App authoring.

eracode

Smpl Mnmlst
8875 posts

Uber Geek

ID Verified

Trusted

Subscriber

#691082 25-Sep-2012 12:45

turb: SS?

Sorrownation Street.

Sometimes I just sit and think. Other times I just sit.

bazzer

3438 posts

Uber Geek

Trusted

#691084 25-Sep-2012 12:57

turb: SS?

Shortland Street. I figured the actual show wasn't that important, the point is it worked.

mattwnz

20175 posts

Uber Geek

#691126 25-Sep-2012 13:29

turb: After insisting my wife and daughter would be able to catch up on Masterchef using Ondemand on the PS3, it didn't work.

Is it working for everyone else? It always used to work in the past.

I get as far as selecting the programme I want, then a black window opens with a rotating disc in the centre, and a message at the bottom of the screen saying my video will start after this advert. After 1 - 2 minutes of this I get a error message saying I've been logged out of the Playstation network. At the start there is lots of flickering on the network activity green light on the front of the PS3. Which slowly tails off to nothing.

Router restarted
All the other video services on the PS3 work
Other programmes tried
Updates downloaded
Latest firmware etc etc

I looked at the troubleshooting guide on the TVNZ website but none of their known issues seem to apply here

I have heard it is temperamental. Irecall reading of someone saying they lost tvmz ondemand after they updated their firmware.

turb

881 posts

Ultimate Geek

#693367 29-Sep-2012 11:52

Had another fiddle with it - What's happening is that it is making my wireless modem/ router reset. I'm no network guru but I'm amazed that something which is essentially a website can do that.

When I try to start watching something, all the lights go out on the modem apart from power. It goes through its self test routine, then when the Internet lamp comes back on, that's when I get "an error has occurred, you have been signed out of the Playstation network".

I've unplugged everything else from the router, and switched off every other wireless device, rebooted the modem, reentered the network settings on the ps3.

It looks like others have had similar issues and have solved them by forcing the ps3 to relook at its network settings. Didn't work for me....

Interests: HTPC, Web App authoring.