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127 posts

Master Geek


# 110123 3-Oct-2012 15:30
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Hey

I'm relatively new to NZ and want to know the best place to buy pc gear like hdds and video cards and so on.  Im in the South Island but I would prefer to use a place that has an online store with good prices.

Any suggestions? 

Thanks


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  # 695573 3-Oct-2012 15:37
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  # 695606 3-Oct-2012 16:07
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www.computerlounge.co.nz

They also price match. You can get good deal if you buy few things at once. 2 of my HDD drives dead on arrival and i get instant replacement.







127 posts

Master Geek


  # 695608 3-Oct-2012 16:08
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I worked at a place called Computer Alliance in Brisbane AU (www.computeralliance.com.au) and they were without a doubt Brisbane's best retailer because their prices were good but also they had a good warranty policy... if its faulty and its in stock they swap it out for a new one any time during its warranty period.

What are the warranty polices like with them? I bought a 2TB hdd from some online store (K-tech) or something and their warranty policy was insane, they wanted me to pay them to send my drive back to singapore or something for warranty so I didn't bother with it.  I bought a TV Tuner from another one called Computer Lounge and they posted out the wrong tuner completely, I ordered PCI and they sent USB.



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Master Geek


  # 695613 3-Oct-2012 16:11
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Ascent have a great reputation for warranty / after sales service. In fact they have semi-recently started offering 3-5 year warranties on everything at no additional cost.

I've had to return a few things, they dont muck you around, they just deal with the issue promptly and professionally. They will often forward replace if you have a bit of a buying history with them.

One of the main reasons they have such a good name is the quality of their customer support.

xpd

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  # 695615 3-Oct-2012 16:12
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www.playtech.co.nz




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  # 695634 3-Oct-2012 16:21
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CapBBeard: Ascent have a great reputation for warranty / after sales service. In fact they have semi-recently started offering 3-5 year warranties on everything at no additional cost.

I've had to return a few things, they dont muck you around, they just deal with the issue promptly and professionally. They will often forward replace if you have a bit of a buying history with them.

One of the main reasons they have such a good name is the quality of their customer support.


+1

They happened to mention to me at some point a few years ago that they have never once advertised that they exist (this may, or may not, still be true now).
Which means they have been running on pure word-of-mouth ever since starting.
That's saying something.

 
 
 
 


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  # 695649 3-Oct-2012 16:26
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Have used www.tastech.co.nz (if you're in Christchurch)
An on-line supplier that allows pick-ups on stock items after 3pm.

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  # 695653 3-Oct-2012 16:32
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If you use Pricespy.co.nz you can find out just how good or bad a store is by checking and reading the user reviews

personally I've had both hit and miss affairs with NZ eTailers

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  # 695697 3-Oct-2012 17:14
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Ascent is excellent to deal with.  I would highly recommend them.  I ordered a NAS and a HDD for the NAS from them, the Courier delivered the HDD to the wrong address, they sent another no questions.

I can also highly recommend PB Tech.




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Master Geek


  # 695706 3-Oct-2012 17:21
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Thanks for all the replies, Ascent seems the way to go.  Their prices seem good too as I checked Computer Alliance in Brisbane's price on a 2TB HDD and if you take in the exchange rate they're pretty much dollar for dollar the same price as Computer Alliance which is known to be super cheap to buy at in Australia, most products are no more than 5% markup over large quantity cost prices.



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  # 695717 3-Oct-2012 17:38
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I can also highly recommend PB Tech




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  # 695726 3-Oct-2012 18:09
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Ascent is the best but slightly expensive. Otherwise check out pricespy.




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Master Geek


  # 695733 3-Oct-2012 18:16
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I appreciate all the help folks, thanks so much.


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  # 695736 3-Oct-2012 18:17
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Ascent would be my first stop for service and quality I go with them for large value purchases. Next would be pricespy.co.nz but be aware of dodgy sellers.

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