Ordering a custom xbox controller. Not happening for me.

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richms

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#205833 28-Nov-2016 23:37

The damn microsoft store is doing its stupid random error messages again. Has anyone sucessfully ordered one?

It was quite happy to sell me a voucher code for one, but when I put that in to order the controller it still wants a payment method for the $0, and has rejected any that I have tried so far with:

We’re having trouble processing your order. Please call us at 1-877-696-7786 so we can help you.
Error code: 30225

Before I do that, has anyone done so and had a sucessful resolution to it? Its going to shipito, which I have ordered stuff from MS to earlier without problems

Richard rich.ms

tchart

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#1679210 29-Nov-2016 08:04

How are you paying? PayPal? I find I get a similar message when I use my NZ PayPal account but works fine with my US one. That's for game purchases though.

richms

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#1679468 29-Nov-2016 14:09

Using my US paypal account which has some stored cash in it so shouldnt be touching the cards, and since it is a voucher that I bought I have no idea why it would be rejecting it at all.

Next I might try shipping to one of the other shipito addresses or youshop but when I got some other hardware it just sailed right thru with the same paypal account and delivery address.

Typical US retailers making life hard.

Richard rich.ms