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133 posts

Master Geek

#22001 13-May-2008 12:28
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Now I am sure i am not the only one and this is probably a common problem.  My 360 randomly freezes.  No RROD no error just stops working.  The only way to fix it is to power off and back on.  This doesnt happen all the time it is very random it could be in any game or even on the dashboard.

What I want to know is can I return it and ask for a new one under the consumer act as I have already returned it once to have RROD fixed or do I once again have to talk to someone in bangalore or manilla and log a fault and send it away for god knows how long and get it fixed and wait for it to come back.  I bought if from DSE about 1 year ago and also bought an extended warranty.  Either my year is up or very close to it.

And no smart a$$ comments about getting a PS3 dont want one I love my 360 Laughing


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176 posts

Master Geek

  #130535 13-May-2008 12:45
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is this when using any one game in particular?

GTA4 has been known to make consoles earn their keep, to the point of some xbox freezes. (also, a conclusion based on your timing, as by now you would be well into the "i dont need food or human companionship" phase of GTA4 addiction)


133 posts

Master Geek

  #130541 13-May-2008 12:54
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No no particular game.  I did play GTAIV but I dont own it but it was happening before this game.


1549 posts

Uber Geek

  #130544 13-May-2008 13:01
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Micro$oft did extend the warrenty to 3 years over the original 1 year .. but I think that might have been just for RROD issues (worth checking though), they replaced mine pretty snapish when it RROD'd.

You could try taking it back to DSE and see if they'll swap it.   Handy hint for you:  Take it in on a very busy day and if they start saying they won't do it, start getting louder ... obnoxious customers usually get what they want in busy shops just to get them out :-)

On a more practical front, have you checked to see if the machines not full of fluff and dust ?
And another thing to try .. but you won;t like it .. is to format the disk and reset the machine back to factory defaults.



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